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Unable to Connect to X1 Service and related problem

RhondaMany thanks for the reply. Please pardon my ignorance, but what is RTI? If I follow the Menu flow you outlined it brings me to a list of all the categories being indexed; shall I stop indexing...

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Unable to Connect to X1 Service and related problem

Hi, I have not heard of this myself but I did talk to our Customer Care group who mentioned that if RTI is trying to update a PST it may try to prompt you for a password repeatedly. Can you please try...

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Unable to Connect to X1 Service and related problem

Sorry to reply to my own message...perhaps a simple fix. before running the install program I used the Task manager to shut down the X1ServiceHost program manually, then restarted the installation....

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Unable to Connect to X1 Service and related problem

Since Upgrading to 8.1 I have, like many others been getting the repeating error: "Unable to Connect to X1 Service. All attempts to start and connect to X1ServiceHost Failed". I downloaded the new...

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Cannot update or setup 8.1

Thank you for your reply.My setup.log reads as follows: 2013-09-18T18:52:11 - Running setup application, version 1432013-09-18T18:52:12 - Initializing License Manager2013-09-18T18:52:12 - Using IE...

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Cannot update or setup 8.1

Hi Chris, Are you actually seeing that microsoft error? Victors issue was very out of the ordinary but we were able to solve him offline.If you would like to send me your setup.log we can start there....

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Cannot update or setup 8.1

I have the same problem.I am running Windows 8.1 beta (64-bit). I tried to upgrade my installation of X.1 8.0.1. When it failed, I uninstalled the previous installation, but have been unable to install...

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Cannot update or setup 8.1

Rhonda,Email sent with log as requested.

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Cannot update or setup 8.1

Can you send me a copy of your setup.log?navigate to C:\Users\Username\AppData\Local\Temp. There should be an X1Setup.log file there. Send it to the email in the signature.Rhonda

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Cannot update or setup 8.1

I waited before trying to updating/install 8.1 until X1 posted their message at 11.45.However, I can neither update or install the new version of X1. Trying to update In X1 8.0.1 clicking on...

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Gmail data source error

Trajan wrote:I actually deleted the Gmail data source and re-added it. It re-indexed, but after a while still shows emails that have been deleted. And now fo0r the first time the error has come back....

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Gmail data source error

I actually deleted the Gmail data source and re-added it. It re-indexed, but after a while still shows emails that have been deleted. And now fo0r the first time the error has come back. It appears to...

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Gmail data source error

Trajan wrote:I'm not sure why, but when I boot up my PC, I get the attached error. I've never seen it before. Any thoughts on what is going on?I have not actually seen this error before. I will try...

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Gmail data source error

I'm not sure why, but when I boot up my PC, I get the attached error. I've never seen it before. Any thoughts on what is going on?

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Failure trying to connect to SharePoint

Hi,try to enter only the root of the address:http://mc.mascocabinetry.comJogy

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Failure trying to connect to SharePoint

Trying to connect to SharePoint site for the first time. Error shows as: "Server was unable to process request ---> There is no web named /sites/IS/default.aspx/_vti_bin/search.asmx".The (pasted)...

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Problem indexing non cached email

Intermax wrote:Thank you Jogy, this worked.But now I'm having a different issue. When replying from X1, the mail editor of X1 opens instead of the mail editor from Outlook. This worked fine before when...

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Problem indexing non cached email

Thank you Jogy, this worked.But now I'm having a different issue. When replying from X1, the mail editor of X1 opens instead of the mail editor from Outlook. This worked fine before when the indexing...

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Problem indexing non cached email

Hello,If your exchange server allows Imap access, you may try to use the Imap plugin in X1S8 to connect and index all mails on the server ...Jogy

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Problem indexing non cached email

Hello,My exchange account is set to use caching modus for e-mail received in the last month. I use this option because I don't want my entire mailbox saved in the pst file. The remaining e-mail items...

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