Thank you for your reply.
My setup.log reads as follows: 2013-09-18T18:52:11 - Running setup application, version 143
2013-09-18T18:52:12 - Initializing License Manager
2013-09-18T18:52:12 - Using IE proxy settings with CredentialCache.DefaultCredentials
2013-09-18T18:52:12 - GetLatestBuildVersion(): Found version = 5000lk
2013-09-18T18:52:13 - Checking if app is running: X1
2013-09-18T18:52:13 - Checking if app is running: X1Social
2013-09-18T18:52:13 - Checking if app is running: X1UI
2013-09-18T18:52:13 - Checking if app is running: X1UI2
2013-09-18T18:52:13 - Checking if app is running: X1MasterService
2013-09-18T18:52:13 - Checking if app is running: X1Service
2013-09-18T18:52:13 - Checking if app is running: X1ServiceHost
2013-09-18T18:52:13 - Checking if app is running: Outlook
2013-09-18T18:52:13 - BuildVersion(): parsing build number = 0
2013-09-18T18:52:13 - BuildVersion(): parsing build number = 5000lk
2013-09-18T18:52:13 - Outlook is not installed.
2013-09-18T18:52:13 - Is Running as x64 app: False
2013-09-18T18:52:13 - Operating System: 6.2.9200.0 -
2013-09-18T18:52:13 - Can install as admin: True
2013-09-18T18:52:13 - Is internet connected: True
2013-09-18T18:52:13 - Channel Name/URL: X1 - http://www.x1.com
2013-09-18T18:52:13 - .NET Version: 4.5.50709
2013-09-18T18:52:13 - Download source: http://download.x1.com/downloads/pro/5000lk/pro32.zip
2013-09-18T18:52:13 - Current X1 version: 0
2013-09-18T18:52:16 - Searching for valid license
2013-09-18T18:52:16 - Error looking for license: You can enter a trial or a paid license key to use the application. If you do not have your key, please contact support for assistance. After activation, the application will be restarted.
2013-09-18T18:52:17 - BuildVersion(): parsing build number = 5000gk
2013-09-18T18:52:17 - Native Program Files directory = C:\Program Files
2013-09-18T18:52:17 - Setting installdir to native program files: C:\Program Files\X1 Search
2013-09-18T18:52:24 - Quiting setup after user confirmation
From this I determined that I needed to download http://download.x1.com/downloads/pro/5000lk/pro32.zip
or http://download.x1.com/downloads/pro/5000lk/pro64.zip
I did so and was able to install x1 8.1 beta. However, I now receive an "exceeded activations" message.
Can you help?
Thanks again.
Chris
My setup.log reads as follows: 2013-09-18T18:52:11 - Running setup application, version 143
2013-09-18T18:52:12 - Initializing License Manager
2013-09-18T18:52:12 - Using IE proxy settings with CredentialCache.DefaultCredentials
2013-09-18T18:52:12 - GetLatestBuildVersion(): Found version = 5000lk
2013-09-18T18:52:13 - Checking if app is running: X1
2013-09-18T18:52:13 - Checking if app is running: X1Social
2013-09-18T18:52:13 - Checking if app is running: X1UI
2013-09-18T18:52:13 - Checking if app is running: X1UI2
2013-09-18T18:52:13 - Checking if app is running: X1MasterService
2013-09-18T18:52:13 - Checking if app is running: X1Service
2013-09-18T18:52:13 - Checking if app is running: X1ServiceHost
2013-09-18T18:52:13 - Checking if app is running: Outlook
2013-09-18T18:52:13 - BuildVersion(): parsing build number = 0
2013-09-18T18:52:13 - BuildVersion(): parsing build number = 5000lk
2013-09-18T18:52:13 - Outlook is not installed.
2013-09-18T18:52:13 - Is Running as x64 app: False
2013-09-18T18:52:13 - Operating System: 6.2.9200.0 -
2013-09-18T18:52:13 - Can install as admin: True
2013-09-18T18:52:13 - Is internet connected: True
2013-09-18T18:52:13 - Channel Name/URL: X1 - http://www.x1.com
2013-09-18T18:52:13 - .NET Version: 4.5.50709
2013-09-18T18:52:13 - Download source: http://download.x1.com/downloads/pro/5000lk/pro32.zip
2013-09-18T18:52:13 - Current X1 version: 0
2013-09-18T18:52:16 - Searching for valid license
2013-09-18T18:52:16 - Error looking for license: You can enter a trial or a paid license key to use the application. If you do not have your key, please contact support for assistance. After activation, the application will be restarted.
2013-09-18T18:52:17 - BuildVersion(): parsing build number = 5000gk
2013-09-18T18:52:17 - Native Program Files directory = C:\Program Files
2013-09-18T18:52:17 - Setting installdir to native program files: C:\Program Files\X1 Search
2013-09-18T18:52:24 - Quiting setup after user confirmation
From this I determined that I needed to download http://download.x1.com/downloads/pro/5000lk/pro32.zip
or http://download.x1.com/downloads/pro/5000lk/pro64.zip
I did so and was able to install x1 8.1 beta. However, I now receive an "exceeded activations" message.
Can you help?
Thanks again.
Chris