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Unable to connect to X1 service error
I too am also experiencing this problem.I've raised a Support Case (00069191) yesterday, but when I try to email X1 Support with additional information i.e. screengrab( to: customercare@x1.com), the...
View ArticleUnable to connect to X1 service error
I am having the exact same problem. I can't even start the program! Very disappointing.
View ArticleUnable to connect to X1 service error
I have also been a customer of X1 for a VERY long time and this version is just... bad! I can't even get the damn thing to start -up! It dies at Start-Up stating 'it cannot connect to the index...
View ArticleUnable to connect to X1 service error
Well I guess I have no support so I'll stay with version 6.7.4. I have been a customer since 2005 so this makes me feel a little unhappy. And my trial time for the new version is getting burned up.
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Unable to connect to X1 service error
I have this error at regular intervals.Frankly, I just restart and donot wonder why . . . It is a long shot only, but maybe, just maybe, it might have something to do with re-organizing, renaming...
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Unable to connect to X1 service error
I just had the same issue in a Win8 VM. I won't be guying this upgrade for a while.
View ArticleUnable to connect to X1 service error
Help please, X1 fails to start, this is the corresponding event log:Log Name: ApplicationSource: Application ErrorDate: 5/8/2013 9:02:21 AMEvent ID: 1000Task Category: (100)Level: ErrorKeywords:...
View ArticleX1 v8 crash - "Absolute path information is required"
This is an error I have not seen before. I hate to ask you to do this but can you please submit a ticket here: http://www.x1.com/support/x1_search_submit_case.htmlIn that link we provide a diagnostic...
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X1 v8 crash - "Absolute path information is required"
My system is Windows 7 Professional 64 bit, Service Pack 1, all current updates installed.Outlook version: 14.0.6129.5000 (64-bit), MS Office 2010I had been using X1 Professional Client versions 6.x.x...
View ArticleX1 v8 crash - "Absolute path information is required"
Can you let me know what information you are indexing? What version of outlook, other indexes you have added, what type of machine you are on etc.we will probably need to get some log files from you as...
View ArticleX1 v8 crash - "Absolute path information is required"
Hi,Every time when I try to edit data sources for Files (clicking the "pen" icon for "Files" in "Manage Data Sources" window) this error message with "Absolute path information is required" info pops...
View ArticleLicensing Hell
smbrannon wrote:Already submitted case 00069485. Have yet to get a response. I later learned the info mentioned in the last paragraph of the post above re: the button on my support page portal changing...
View ArticleLicensing Hell
Already submitted case 00069485. Have yet to get a response. I later learned the info mentioned in the last paragraph of the post above re: the button on my support page portal changing from "Get X1...
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Licensing Hell
Hi Smbrannon, Really sorry to hear you are having problem -- if you can submit a case through the link below -- I think our tech support can help walk you through fixing this...
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Licensing Hell
OS: Windows 8 Pro 64-bit with all patches applied.I did a clean install of X1 8 on a new machine. It worked fine for a couple of days, until today when I tried to use it and got the following...
View ArticleX1 / Outlook 2010 (Exchange) / Office 365 Home Premium
Do you have a case number I can look into? OSTs should not be a prob -- but I want to dig more into your problem.Let me know, thanks!Rhondamdlynam wrote:This information was also submitted as a support...
View ArticleX1 / Outlook 2010 (Exchange) / Office 365 Home Premium
Im using Outlook 2010. Was using previous version of X1 flawlessly for months. Ever since I have installed X1 has regularly been using 100% CPU, actually seems to bring my system to a halt, yet its...
View ArticleX1 / Outlook 2010 (Exchange) / Office 365 Home Premium
This information was also submitted as a support case, but just in case any one here can also shed light on what's happening...Conditions:X1 reports the latest client is being used. Outlook 2010 .ost...
View Articlembox file parsing and indexing
smbrannon wrote:Now that Thunderbird support has been dropped, could we at least have mbox file parsing and indexing?I apologize that Thunderbird was before my time and I am very unfamiliar with it. I...
View Articlembox file parsing and indexing
Now that Thunderbird support has been dropped, could we at least have mbox file parsing and indexing?
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