"Connection with the X1 service is lost"
I am about ready to give up $99 and go elsewhere. Same problem as all are having with connection problems. I try to copy and paste the error log into this page and the page crashes...I guess the log is...
View Article"Connection with the X1 service is lost"
Hi,The default data folder under Windows 7 is C:\Users\[USERNAME]\AppData\Local\X1 Searchwhere [USERNAME] is the currently logged user.You can also try type "%LOCALAPPDATA%/X1 Search"in Windows...
View Article"Connection with the X1 service is lost"
I am having the same problem, but cannot find the data folder that contains the log files. Where is this folder typically found?
View Article"Connection with the X1 service is lost"
Hi,"Connection with the X1 service is lost" usually happens when the service host crashes. In the data folder there is a subfolder "logs", in which there should be crash xml files which can help us...
View Article"Connection with the X1 service is lost"
i'm having he same problem. recently upgraded from 6.x to 8.x and cannot use x1. i'm dead in the water. as my user name indicates, i have a massive library of emails that i'm not unable to access.my...
View Article"Connection with the X1 service is lost"
Hi,I run X1 8.01 in Windows 7 x64. I obtain coinstantly the message "Connection with the X1 service is lost". Then am requested to reatrt or exit.I have been running the software for days being able to...
View ArticleDesktop Search in Taskbar?
I fear that you have come up against a "retired" feature that many of us loved.The X1 deskbar is dead. RIP.
View ArticleDesktop Search in Taskbar?
I have been using X1 for years, and have several co-workers that want to try it out. They downloaded the newest version (I've not yet upgraded), and are trying to figure out how to get the desktop...
View ArticleDesktop Search in Taskbar?
Thank you for the clarification. Now I will stop wasting time looking for it!This does make me very sad to hear though. Why companies make changes that result in MORE clicks to use their software, I...
View ArticleClik here to view.
Unreadable search fields / UI bug
Hi there,I'm running X1 v8.0.1 trial version, and for the past few days my X1 UI has become unreadable around the searchable fields (see image below). The problem comes and goes, and it can happen at...
View ArticleDon't understand options to scan in a folder
Can someone explain the difference between:1) File names and sizes, plus content for specified extensions (specify below).2) File names, sizes and content only from specified extensions (specify...
View ArticlePerformance issues
I am still on the trial version and have encountered a couple of times whereby X1 is unresponsive for (say) 30 seconds. It does finally 'come back' and I don't think it is the company network.I am...
View ArticlePerformance issues
Hello,I have lots of performance issues with X1 Search. Frankly, the program borders on "laggy" or "unresponsive" several times.At first I thought it was my laptop's problem : it has 3GB or RAM and a...
View ArticleProblem installing 8.1
Is there any way of resizing the window that carries the upgrade buttons? On my laptop the Yes/ No options are off the bottom of the screen and can't be used. I can pull the window up enough to see the...
View Article8.1 Install doesnt update
Holy cow. Reading some of the other messages here, I think I'm glad my X1 did not update. Lots of others seem to have lost their Outlook capability. I think I'll wait for 8.1.1.BT
View Article8.1 Install doesnt update
I had the same problem.I also closed all things X1 and tried again. This time it worked.It even made it to 8.1.0.Here is a tip for anyone else who gets hit. As currently designed, after it fails, the...
View ArticleClik here to view.
8.1 Install doesnt update
I got the notice that 8.1 was available. I presently have 8.0.1. I attempted the update. I got the following error:So I manually killed the X1 process. I tried again. This time the install apparently...
View Articleoutlook missing from data-sources
what is the format to force 32?is it:run x1searchsetup.exe\force32 or some other format?Thanks
View Articleoutlook missing from data-sources
I am also experience this issue with two 32 bit versions.
View Articleoutlook missing from data-sources
ditto here for missing material i am running 32 bit both versions and emails are missing from the index.
View Article