Unable to connect to X1 service error
I sent them an email the day before yesterday. It was apparently ignored. I don't pay for support so I guess I get what I pay for. On the other hand X1 loses a sale. When I bought this stuff in 2005 it...
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mrwul wrote:maybe try:customercare1@x1.com(note the '1')Thanks mrwul - I'll try that
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Unable to connect to X1 service error
I too am also experiencing this problem.I've raised a Support Case (00069191) yesterday, but when I try to email X1 Support with additional information i.e. screengrab( to: customercare@x1.com), the...
View ArticleUnable to connect to X1 service error
I am having the exact same problem. I can't even start the program! Very disappointing.
View ArticleUnable to connect to X1 service error
I have also been a customer of X1 for a VERY long time and this version is just... bad! I can't even get the damn thing to start -up! It dies at Start-Up stating 'it cannot connect to the index...
View ArticleUnable to connect to X1 service error
Well I guess I have no support so I'll stay with version 6.7.4. I have been a customer since 2005 so this makes me feel a little unhappy. And my trial time for the new version is getting burned up.
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Unable to connect to X1 service error
I have this error at regular intervals.Frankly, I just restart and donot wonder why . . . It is a long shot only, but maybe, just maybe, it might have something to do with re-organizing, renaming...
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Unable to connect to X1 service error
I just had the same issue in a Win8 VM. I won't be guying this upgrade for a while.
View ArticleUnable to connect to X1 service error
Help please, X1 fails to start, this is the corresponding event log:Log Name: ApplicationSource: Application ErrorDate: 5/8/2013 9:02:21 AMEvent ID: 1000Task Category: (100)Level: ErrorKeywords:...
View ArticleHow does "activation" work?
Kahurangi wrote:I now find that it throws me a message that it is has to be connected to the internet each time it starts in order to confirm activation! If it isn't then it just shuts down. Surely...
View ArticleHow does "activation" work?
I am a user of X1 since 2004. Have used the beta version until recently, now X1 Search 8, and had it delete my old X1 Pro Client. Been working fine for a week or so. I now find that it throws me a...
View ArticleHow does "activation" work?
Well this is something that I can discuss with team members until we get our next release out which should hopefully solve these problems. In the meantime we are creating articles for uninstall and how...
View ArticleHow does "activation" work?
The arrival of a new way of registering and activating X1 Search raises questions that could bite users some day, if not already. So how about some answers to these questions?What happens when the...
View ArticleUnable to connect to X1 service error
Hi Everybody,I wanted to chime in here to let those of you experiencing the X1 Service connection error know that we are actively investigating this issue. As Rhonda mentioned this bug is proving a bit...
View ArticleUnable to connect to X1 service error
Very frustrated by this same error and X1 not starting.Service log below, if it helps.15 May 2013 05:42:59,009 [StartServiceHost] INFO X1Service - Ver:5000fg 64bit15 May 2013 05:42:59,025...
View ArticleUnable to connect to X1 service error
Rhonda wrote:As I mentioned, this error is a bit hard to track down and appears to happen to a very small percentage of folks. Also I think some folks are not getting that error for the same...
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Unable to connect to X1 service error
As for me, these are the settings for files.For Outlook : Outlook 2013Windows 7 x64CPU: Intel Core 2 Quad Q9550 / 2.8MHZRAM: 8GBThank you=
View ArticleNo File Icons Displayed
In Table View, when I click on All Files, Documents, Pictures or Music under Files in the Search List, file type icons are displayed next to the file names in the Results window. When I click on Files...
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Ability to Export Results Is Missing in Search 8?
Totally understand. If you have any further questions please feel free to reach out directly -- my email is in my signature
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