"Error 9191 webservice call has failed" during install
Hi,can you try to install on a Windows 7 machine? Windows Server, especially old versions, are not officially supported.Jogy
View Article"Error 9191 webservice call has failed" during install
While installing x1 v8 I am receiving "Error (9101) a webservice call has failed " after entering the activation code and password. Installing on Windows Server 2003 x64. How do I go about...
View ArticleX1 Search Index is up-to-date button
Anselm wrote:Can someone confirm this?That doesn't trigger it here.
View ArticleX1 Search Index is up-to-date button
I start X1 minimized when starting windows. Several times I have noticed that the "X1 search index is up-to-date" appears when I clicked the X1 systray icon to open X1. Can someone confirm this?
View ArticleX1 Freezing
Hi, I had hit "pause all" because I had introduced the exchange data file and it started to index that too. I didn't want a duplicate index. Anyways, I relaunched X1 later in the day and I was able to...
View ArticleX1 Freezing
Hi jyastic,There could be a number of things that could lead to this behavior. How long did you wait to see if X1 may eventually recover?My first thought would be a problem with your Outlook profile,...
View ArticleX1 Freezing
X1 is freezing on me. I had moved to an Outlook Exchange connection and deleted my old IMAP profile. I needed to delete the data source and restart a sync from scratch. Here were the steps I took:1....
View ArticleOutlook preview is not available
I'm having the same problem (Outlook preview not available) except I have the "Store Outlook Email Body in the Index" unchecked. I also show "error" in every data source category except files. I am...
View ArticleOutlook preview is not available
I experienced the same problem after installing 8.3.2.1 update. "Outlook preview not available."Did an uninstall of X1, did not save settings. Removed the X1 index folder, too.Reinstalled X1. So far,...
View ArticleOutlook preview is not available
My initial install was 8.3.2.1 and I still have the problems with some, but not all, of my PSTs. 'Store Outlook Email body in the index' is not selected. Support had me perform a repair of Office....
View ArticleOutlook preview is not available
thinkstorm wrote:The new install path is "C:\Program Files (x86)\X1 Beta\X1 Search\X1.exe" and not "C:\Program Files\X1 Search\X1.exe' anymore... confused me at first.Me too. X1 keeps moving the path....
View ArticleOutlook preview is not available
This fixed the bug! Thanks for providing a solution quickly. The new install path is "C:\Program Files (x86)\X1 Beta\X1 Search\X1.exe" and not "C:\Program Files\X1 Search\X1.exe' anymore... confused me...
View ArticleOutlook preview is not available
All,We've just released the fix for this issue. You can upgrade to 8.3.2.1 via Menu > Help > Check for Updates.This fix does not require a re-index.You can also initiate an upgrade by running the...
View ArticleOutlook preview is not available
Glad that you found the bug, but it is really irritating that just when my support license expired suddenly I am starting to have problems with x1....
View ArticleOutlook preview is not available
All,We have identified the cause for this issue. It appears to be a bug with the "Store Outlook Email Body in the Index". If this option is enabled, preview will fail.We are working on a fix and will...
View ArticleOutlook preview is not available
OK I have solved the problem. But only by completely uninstalling X1 Search including deleting the index and removing all settings, rebooting and re-installing v8.3.2.This is slightly irritating being...
View ArticleOutlook preview is not available
Help! I have the same problem.I am using X1 Search 8.3.2 running on Windows 7 x64 (with all latest patches), and Outlook 2010 using ms Exchange. This was not a problem in my previous version of X1...
View ArticleOutlook preview is not available
I can see the email content when I uncheck 'Store Outlook Email body in the index' under the Outlook Email Options (under Data Sources). Check it again, delete index, reindex and the message 'Outlook...
View ArticleOutlook preview is not available
Preview in Outlook is working here. So it isn't a universal problem.
View ArticleOutlook preview is not available
Upgraded to X1 Search 8.3.2, build 5003dy (64-bit) and 'Outlook preview is not available' is returned in the preview pane. Before the upgrade preview worked. Any suggestions?
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