X1 is freezing on me. I had moved to an Outlook Exchange connection and deleted my old IMAP profile. I needed to delete the data source and restart a sync from scratch. Here were the steps I took:
1. Paused all connections by pressing button in lower right corner
2. Clicked on manage data sources for Outlook Email
3. Tried to modify/edit the Outlook email source
4. X1 Locked up.
5. Killed the X1 process and re-entered X1
6. Deleted all data sources in Manage Data Sources Window
7. Tried to reinstate my previous data sources (calendar, notes, email, files, etc.) and every time I click on any of the icons, X1 freezes
8. X1 continues to say "all connections paused"
I am stuck...I have the latest X1 patch. OS is Windows Surface Pro 3 with 8.1 Pro
Any ideas what to do next?
1. Paused all connections by pressing button in lower right corner
2. Clicked on manage data sources for Outlook Email
3. Tried to modify/edit the Outlook email source
4. X1 Locked up.
5. Killed the X1 process and re-entered X1
6. Deleted all data sources in Manage Data Sources Window
7. Tried to reinstate my previous data sources (calendar, notes, email, files, etc.) and every time I click on any of the icons, X1 freezes
8. X1 continues to say "all connections paused"
I am stuck...I have the latest X1 patch. OS is Windows Surface Pro 3 with 8.1 Pro
Any ideas what to do next?