X1 Freezing

Hi jyastic,

There could be a number of things that could lead to this behavior. How long did you wait to see if X1 may eventually recover?

My first thought would be a problem with your Outlook profile, as that's what we're reaching first when you access the Outlook edit screen. Second would be an issue with one or more folders in your profile.

I recommend opening a support ticket if you have yet to do so, so we can investigate further.

http://www.x1.com/support/x1_search.html

Thanks!

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