I experienced the same problem after installing 8.3.2.1 update. "Outlook preview not available."
Did an uninstall of X1, did not save settings. Removed the X1 index folder, too.
Reinstalled X1. So far, so good. It is building the fresh index. A partial result shows that previews do appear.
It is painful to go through and reset all the indexing, folder, and file preferences but I hope to regain the lost installation time in saved search time.
I did have a case open with 8.3.2 version, previews not appearing at all, not even a "Not available" message. Perhaps all will now be good.
Did an uninstall of X1, did not save settings. Removed the X1 index folder, too.
Reinstalled X1. So far, so good. It is building the fresh index. A partial result shows that previews do appear.
It is painful to go through and reset all the indexing, folder, and file preferences but I hope to regain the lost installation time in saved search time.
I did have a case open with 8.3.2 version, previews not appearing at all, not even a "Not available" message. Perhaps all will now be good.