X1 Search 8.2.1: Gmail does not PREVIEW or OPEN Messages
I deleted the X1 Email Index and ReEntered the Account info checking the Data and Attachments boxes and everything now works as it should.Thanks!
View ArticleX1 Search 8.2.1: Gmail does not PREVIEW or OPEN Messages
Hi,Are there any related errors in the x1.log or x1servicehost.log files in the logs subfolder in the X1 data folder (by default is %HOME%\AppData\Local\X1 Search)?Have you checked the option "Store...
View ArticleX1 Search 8.2.1: Gmail does not PREVIEW or OPEN Messages
X1 Search 8.2.1 GA Release - Build 5001hb -------------------------------------------------------------X1 Search 8.2.1 indexes my Gmail email but does not PREVIEW or OPEN, REPLY, FORWARD, DELETE,...
View ArticleCannot add Outlook PST file
I have just the other day set up X1 on a trial basis with the intent of purchasing a subscription. I cannot add my PST file which is contained on my C Drive in an DropBox folder. In trying to link Xi...
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Search8 on Virtual Desktop - support woes
We downloaded an earlier version (6.7.x) that appeared to work in a demo mode on our virtual server. I decided to purchase a license. I purchased a license and received a LIcense ID & password.When...
View ArticleAn error occured preventing installation
I'm receiving the exact same error, but I'm simply upgrading. I'm connected to the internet.??Thanks.
View ArticleAn error occured preventing installation
I had some problem with my computer and I had to reinstall X1. The install fails with the following error.An error occured preventing installationThis installer requires a connection to the internet in...
View ArticleWindow Pop Up
Hello.I am having some problems with the X1 Window, because it comes out when i am navigating through my laptop files. Most of the time the window pop up appear when i am attaching files to an...
View ArticleUnable to log case file on x1 site
I have since been able to open a ticket via the support site. I have a case open and will share the details for others that may be experiencing the same issue.
View ArticleUnable to log case file on x1 site
I have a problem and have been unable to log a case file. Request times out, file upload process doesn't complete, etc.I did check your knowledge base and others have reported the problem but it was...
View ArticleEmails won't open, Go to Folder Doesn't Work in 5.5 for me
I am running 8.2.1 and experiencing the same issue. Emails come up in the search results but nothing will open it in outlook. I can't reply, forward, or reply all either.
View ArticleEmails won't open, Go to Folder Doesn't Work in 5.5 for me
If you check in XEC, [Help]>>[Release_Notes]about 3/4 of the way down, X1 gives you a chart of what email program can do what actions (Open, Reply, etc.).Checking both MikeLaw and tonyrony's...
View ArticleEmails won't open, Go to Folder Doesn't Work in 5.5 for me
I wanted to report the same problem that "MikeLaw" is reporting. I'm using X1 Enterprise Client Version 5.6 (Build 3377) and I do not recall seeing this problem with earlier versions.More detailed info...
View ArticleEmails won't open, Go to Folder Doesn't Work in 5.5 for me
I previously had Yahoo Desktop Search installed on my laptop - which used to work fine with regard to the opening and go-to folder issues. Then, about a month ago these opening and go-to functions...
View ArticleEmails won't open, Go to Folder Doesn't Work in 5.5 for me
Works here.Was this a new install, reinstall?See other messages on the best strategy for upgrades.
View ArticleEmails won't open, Go to Folder Doesn't Work in 5.5 for me
I can see my search results in X1, but when doubleclicking on the email entries, they won't open, and the Go to Folder doesn't Work in 5.5 for me with my Outlook email. I just installed it and I don't...
View ArticleWhy does X1 update PST files? Why must they be readable?
I also have a problem with this behavior. With no changes to my PST files, the indexing process of X1 (8.2.1 build 5001hb 64-bit) will cause the "Date Modified" to change. This in turn causes my online...
View ArticleWhy does X1 update PST files? Why must they be readable?
I'm using X1 search 8.1.1 build 5001bc and this behavior continues.I have the same challenge -- every time the file modification time is updated (multiple times a day), the file will be flagged for...
View ArticleWhy does X1 update PST files? Why must they be readable?
I know I'm resurrecting an old thread, but I have this problem as well.I set my PST files to read-only so that once set they can be backed up online. However, each time X1 accesses them and changes the...
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