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Missing Outlook Data Sources -- UPDATE

UPDATE 9/11/2013 11:45 PSTGreetings all,We have isolated and implemented a fix for the issue affecting 8.1, and thus have removed the hold on upgrades. For some context, the issue related to the...

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Outlook Help!

Yes. I've tried everything. Please help!!

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Outlook Help!

Received patch from where?Is your version of X1 the same "bitness" as your version of Outlook?

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Outlook Help!

I received a patch that was supposed to fix outlook indexing issue. Instead, the patch removed outlook as a data source. I urgently need to access some emails. Please help.

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Cannot update or setup 8.1

Rhonda,Email sent with log as requested.

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Cannot update or setup 8.1

Can you send me a copy of your setup.log?navigate to C:\Users\Username\AppData\Local\Temp. There should be an X1Setup.log file there. Send it to the email in the signature.Rhonda

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Cannot update or setup 8.1

I waited before trying to updating/install 8.1 until X1 posted their message at 11.45.However, I can neither update or install the new version of X1. Trying to update In X1 8.0.1 clicking on...

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8.1 Install Error - stay connected to Internet error

Hi guys, Can you please send me your setup.log?Just go start -> Run -> and type in %temp% and it should take you to the temp folder. Look for startup.log and send me whatever you find to the...

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8.1 Install Error - stay connected to Internet error

gabelho wrote:... and I even disabled my Norton Suite to see if that would help, but to no avail.I completely turned off Windows 8 firewall as well to see if that would help.... but no luck.

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8.1 Install Error - stay connected to Internet error

Hello,I have been getting the same error code myself. I have contacted support, but have not received a response yet. My internet connection is 18MB/S Fiber Optic so I know that there is no problem...

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8.1 Install Error - stay connected to Internet error

Rhonda wrote:Are you behind a proxy?No, I'm not behind a proxy.

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Outlook Help!

eman2611 wrote:Yes. I've tried everything. Please help!!It's been a month since your last email. Have you made any attempts to install the latest version? (may need to clear indexes or uninstall and...

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Happy with 6.7.4 should I take the plunge to ver 8?

After some early issues, 8.1 seems to work OK. I particularly like the IMAP support for email that I don't want to hold locally. Bits is GMail for example.I keep 6.7.4 because it can index RSS feeds....

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Happy with 6.7.4 should I take the plunge to ver 8?

Man...that some indexing! I had to trim it down because the DB kept getting corrupted. I suppose I can try to jack it up since 6.7.4 has been very stable for me.I'm not too keen on running it side by...

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Happy with 6.7.4 should I take the plunge to ver 8?

They may not encourage it, but you can run the two side by side. I have 6.7.4 and 8.1.Your needs will not strain the new version. I have 1,518,218 items indexed. 540,000 Outlook messages ands 910,000...

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Happy with 6.7.4 should I take the plunge to ver 8?

For me, X1 was great at the beginning, then I noticed a gradual decline as one buggy release was followed by another. For me, 6.7.4 has been very rock solid. I'm thinking of jumping ship to 8.1 if...

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Gmail data source error

I actually deleted the Gmail data source and re-added it. It re-indexed, but after a while still shows emails that have been deleted. And now fo0r the first time the error has come back. It appears to...

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Gmail data source error

Trajan wrote:I'm not sure why, but when I boot up my PC, I get the attached error. I've never seen it before. Any thoughts on what is going on?I have not actually seen this error before. I will try...

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Gmail data source error

I'm not sure why, but when I boot up my PC, I get the attached error. I've never seen it before. Any thoughts on what is going on?

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X1 v8 and v8.1 crashing ... and multiple associated problems

Please hold off on this issue ... I think I may have discovered the underlying cause. Once I confirm that, I'll update this posting. At a glance, I think the situation is this: I installed v8 as an...

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