V8 crash
Quote:<ErrorMessage>NullReferenceException: Object reference not set to an instance of an object.</ErrorMessage><HelpLink /><StackTrace> at...
View ArticleV8 crash
Hi,can you try another workaround - after configuring the external USB drive, stop both X1 UI and the X1 service host (Menu->Exit does that)then, in the data folder, open the file FilesConfig.xml...
View ArticleV8 crash
Jogy wrote:there should be a crash xml file corresponding to that crash - can you post it's content?<?xml version="1.0" encoding="utf-8"?><CrashLog> <User LogID="0"...
View ArticleV8 crash
I thought about that but would prefer not to mess around with acl etc.But at least it's a workaround.Wouldn't it be a real requirement to be able to clearly define a certain drive as remote?Another...
View ArticleIMAP number of mails
Hi,thanks for the screenshot. There is one known issue, which happens mostly with Gmail, but can happen with other Imap providers:If you have a subfolder that contains "inbox" in it's name, for example...
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V8 needs restart
Hi,the most common reason for that message is a crash in the X1 service host process - can you check for a X1ServiceHost crash.xml files?What do they contain?Jogy
View Article"License ID" and "License Password"?
X1 found a previous "retrieve password" email from customerservice@x1.com containing my password for the X1 web Portal...
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"License ID" and "License Password"?
NigelL wrote:Hi Kenward, it looks like the "lost password" function is not working. I could not initially remember my login password and tried this link without success. I eventually used X1 8 Beta to...
View Article"License ID" and "License Password"?
Think at least they should warn you that the license should be updated!When updating I have this window now, "Please enter your trial or paid license key"License IDLicense Passwordwhat trial or paid...
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"License ID" and "License Password"?
Hi Kenward, it looks like the "lost password" function is not working. I could not initially remember my login password and tried this link without success. I eventually used X1 8 Beta to find the...
View Article"License ID" and "License Password"?
If you have a valid licence, then this should be associated with an email address. Have you tried the "lost password" link in the login screen?When you get to the support site, it will also allow you...
View Article"License ID" and "License Password"?
I used to use X1 Professional and have a valid software assurance membership. Then I downloaded the V8 beta, which overwrote the original V6.7.4, When I purchased the original license I was sent an...
View Article"License ID" and "License Password"?
adrian0712 wrote:Where did you get your user password from? I don't appear to have ever received one from X1.Did you follow the instructions from NigelL?Login to X1 support on this page Product Support...
View Article"License ID" and "License Password"?
Where did you get your user password from? I don't appear to have ever received one from X1.Also, I downloaded V8 this morning and ran it in trial mode, but it caused Outlook 2013 to freeze. This is...
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"License ID" and "License Password"?
Problem solved! You need to login to X1 Support Portal (http://support.x1.com/support/). The "Your Products" tab will give you your new "License ID" and "License Password".
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"License ID" and "License Password"?
HiI have just downloaded to newly released X1 8.0 and it prompts me to enter the "License ID" and "License Password". I only have ever received an "Activation Key" from X1, so I have no idea what to...
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Pricing of support
I wish to buy a licence of X1 Search 8 with support.On this page http://www.x1.com/products/x1_search/ the support is listed at $19.95 for a year:When I click to buy the page that comes up shows the...
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