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X1 and OST IMAP in Outlook 2013

Do any of the X1 versions support OST files? I am not able to index my OST IMAP accounts.Thanks.

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Launching X1 does nothing

It is disabled. I enabled it and tried to start the service, but it failed with "Error 1075: The dependency service does not exist or has been marked for deletion."The properties page for this service...

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Launching X1 does nothing

Hi,the event logs suggest that the connection between X1 UI and the indexing service cannot be made. This connection uses WCF (Windows Communication Foundation), so it may be blocked either by the...

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Launching X1 does nothing

Both machines are corporate controlled. Windows Firewall is turned off. Running McAfee antivirus, but can't turn it off because it's company controlled. I am running with Administrator rights.I just...

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Launching X1 does nothing

Hi,Just shooting in the dark: what is the security configuration of those machines? Are you running a user with administrative or restricted rights?Is there antivirus software running? Firewall? Can...

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Launching X1 does nothing

Any ideas X1 guys? I have the same problem on two different machines, both running Win7 64-bit. I know it's working for others, but I've seen at least one report that is similar to mine. I'd love to...

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Launching X1 does nothing

Tried that. The client UI fails no matter what.

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Select text from preview (PDF files)

X1 v8 beta 4333inTwo types of PDF filesa) normal plain text PDF filesb) screenshots with text, that has been OCR'ed by Acrobat v.XI and saved to PDFboth files are indexed by X1 and are found when...

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Launching X1 does nothing

Any more ideas before I give up completely?BTW, I uninstalled the X1 beta from the third machine where I thought it was working. It sucked up so many resources that at one point it crashed the system...

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X1® Professional Client Version 6.7.4

staneee wrote:X1 was installed by our IT department.That makes it their problem, unless someone at X1 takes pity on you.As you seem to be a rare victim of this attachments "disease", you might want to...

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X1® Professional Client Version 6.7.4

X1 was installed by our IT department. I don't have a personal account or any login details.Do I now need to get my IT to reinstall this?, I'm a home worker so getting IT updates is hard work and a pain.

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X1® Professional Client Version 6.7.4

If you login to Support, you should find the most recent version that your purchase permits. With luck it will include the one you need.

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X1® Professional Client Version 6.7.4

Is there a link to revert back to the older X1, I need to get X1 back up running without it crashing on attachments.

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X1® Professional Client Version 6.7.4

About says:X1 ® Professional Client Version 6.7.4 (Build 4054eu) (Created: Wed Jun 6 15:38:39 PDT 2012)I've installed beta 7 pro as a temp solution, seems to be working Ok.

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X1® Professional Client Version 6.7.4

staneee - Open your X1. Go to Help > About X1. If the version is 6.7.4 but the build number is something other than 4054eu you'll want to install the 4054eu posted by Tod earlier in this discussion:...

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X1® Professional Client Version 6.7.4

I've just upgraded to 6.7.4 and found the preview plane issue too. I've downloaded the update and clicked repair option. but this doesn't fix my issue.My preview plan issue is only with emails that...

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X1® Professional Client Version 6.7.4

Hi, Tod -- I downloaded and installed the newer ('de-bugged') version.So far so good; I tried a search for one of the emails which was making the previous version crash -- seems to be working okay...

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X1® Professional Client Version 6.7.4

rkr3,We can certainly give you a link to downgrading to 6.7.3 and if you save settings when you uninstall, you will not be required to reindex. However, we were able to pinpoint the problem last night...

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X1® Professional Client Version 6.7.4

Thanks for the reply. However, can I revert back to the previous version -- it's extremely inconvenient to keep on switching the preview pane On and Off.How do I get back to the previous version? Where...

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X1® Professional Client Version 6.7.4

rkr3 wrote:I'm having a peculiar problem after the update -- searching for CERTAIN emails causes X1 to immediately crash and exit.I finally figured out that it has something to do with the preview pane...

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