That makes it their problem, unless someone at X1 takes pity on you.
As you seem to be a rare victim of this attachments "disease", you might want to get the symptoms sorted out.
Advice on such circumstances ios sometimes to wipe X1 from your PC completely, without saving your settings, and then to reinstall. But if you do that you will need to re enter the serial number. That probably came from your IT department.
Before you do anything like that, go to Help >> Register product and copy the code you see there. Then keep a copy in a safe place.