X1 will not finish indexing files
Recently, X1 is not behaving at all for me. All of a sudden, it will not finish indexing files. It goes very slow in indexing (and there are not many new files at all), only slowly advancing through...
View Article"License ID" and "License Password"?
how do I move the license from one computer to another. I have uninstalled the software from my old computer but it wont activate on the new one.
View Article"License ID" and "License Password"?
We apologize that this has not been a difficult process. We moved form one way activating to another and as a result from what I can see there were problems.Please feel free to direct message me in the...
View Article"License ID" and "License Password"?
This whole upgrade thing has been Very badly handled by X1.Why should I have to search forums to try and figure how to get my License ID and License Password or how to download a new version from the...
View Article"License ID" and "License Password"?
I bought a new license with the beta discount. As a result I was sent two emails from the web shop. The first contained a link and one line at the bottom of the email, stating both userid and password...
View Article"License ID" and "License Password"?
roknrol wrote:This is ridiculous. I've been doing these updates for weeks ... and by the way, X1 is far from stable, but all of a sudden without any explanation I get "Please enter your trial or paid...
View Article"License ID" and "License Password"?
This is ridiculous. I've been doing these updates for weeks ... and by the way, X1 is far from stable, but all of a sudden without any explanation I get "Please enter your trial or paid license key"....
View Article"License ID" and "License Password"?
Hello all,As referenced in our Search 8 announcement post, X1 Search 8 is officially released!Moving forward, all Search 8 licenses will require a License ID and License Password. Users current on...
View Article"License ID" and "License Password"?
I guess most likely you simply have to buy a new license.At least I had to do just now, as otherwise I could not get rid of the installation screen.As said, even though it may be a valid argument to...
View Article"License ID" and "License Password"?
X1 found a previous "retrieve password" email from customerservice@x1.com containing my password for the X1 web Portal...
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"License ID" and "License Password"?
NigelL wrote:Hi Kenward, it looks like the "lost password" function is not working. I could not initially remember my login password and tried this link without success. I eventually used X1 8 Beta to...
View Article"License ID" and "License Password"?
Think at least they should warn you that the license should be updated!When updating I have this window now, "Please enter your trial or paid license key"License IDLicense Passwordwhat trial or paid...
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"License ID" and "License Password"?
Hi Kenward, it looks like the "lost password" function is not working. I could not initially remember my login password and tried this link without success. I eventually used X1 8 Beta to find the...
View Article"License ID" and "License Password"?
If you have a valid licence, then this should be associated with an email address. Have you tried the "lost password" link in the login screen?When you get to the support site, it will also allow you...
View Article"License ID" and "License Password"?
I used to use X1 Professional and have a valid software assurance membership. Then I downloaded the V8 beta, which overwrote the original V6.7.4, When I purchased the original license I was sent an...
View Article"License ID" and "License Password"?
adrian0712 wrote:Where did you get your user password from? I don't appear to have ever received one from X1.Did you follow the instructions from NigelL?Login to X1 support on this page Product Support...
View Article"License ID" and "License Password"?
Where did you get your user password from? I don't appear to have ever received one from X1.Also, I downloaded V8 this morning and ran it in trial mode, but it caused Outlook 2013 to freeze. This is...
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"License ID" and "License Password"?
Problem solved! You need to login to X1 Support Portal (http://support.x1.com/support/). The "Your Products" tab will give you your new "License ID" and "License Password".
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