"License ID" and "License Password"?

roknrol wrote:

This is ridiculous. I've been doing these updates for weeks ... and by the way, X1 is far from stable, but all of a sudden without any explanation I get "Please enter your trial or paid license key". I've got product keys, passwords, etc etc. But nothing about LIcense ID: and LIcense Password.

It sounds like the beta version timed out and invited you to get the full version. If you don't have a LIcense ID and LIcense Password then you haven't shoved your money into X1's coffers.

Had you done so, they would have sent you an email with these details.

roknrol wrote:

The advice is to click on some link to buy a license and it offers me X1 Pro 6.7.4 and assurance. Great!! Yes, I know you guys know what you are doing but I certainly don't know what you are doing and I would like to get on with my work!!

When I went to buy X1 Search 8, I also flailed around a bit trying to fathom out where to go. In the event I followed a link in the message that offered a discount for beta testers.

Hello X1 community, We cannot say thank you enough for your

You do have to login, but past customers should have the details to do that.

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