"License ID" and "License Password"?

adrian0712 wrote:

Where did you get your user password from? I don't appear to have ever received one from X1.

Did you follow the instructions from NigelL?

Login to X1 support on this page Product Support for Desktop Search.

There are links to do various things there.

I assume that you have bought a new licence. If not, this advice may be no use.

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