"Connection with the X1 service is lost"
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dyoung wrote:I am about ready to give up $99 and go elsewhere. Same problem as all are having with connection problems. I try to copy and paste the error log into this page and the page crashes...I...
View Article"Connection with the X1 service is lost"
Hi,you can send the logs to rrondeau (at) x1 comjust add a link to your post, so we can have a context Jogy
View Article"Connection with the X1 service is lost"
I am about ready to give up $99 and go elsewhere. Same problem as all are having with connection problems. I try to copy and paste the error log into this page and the page crashes...I guess the log is...
View Article"Connection with the X1 service is lost"
Hi,The default data folder under Windows 7 is C:\Users\[USERNAME]\AppData\Local\X1 Searchwhere [USERNAME] is the currently logged user.You can also try type "%LOCALAPPDATA%/X1 Search"in Windows...
View Article"Connection with the X1 service is lost"
I am having the same problem, but cannot find the data folder that contains the log files. Where is this folder typically found?
View Article"Connection with the X1 service is lost"
Hi,"Connection with the X1 service is lost" usually happens when the service host crashes. In the data folder there is a subfolder "logs", in which there should be crash xml files which can help us...
View Article"Connection with the X1 service is lost"
i'm having he same problem. recently upgraded from 6.x to 8.x and cannot use x1. i'm dead in the water. as my user name indicates, i have a massive library of emails that i'm not unable to access.my...
View Article"Connection with the X1 service is lost"
Hi,I run X1 8.01 in Windows 7 x64. I obtain coinstantly the message "Connection with the X1 service is lost". Then am requested to reatrt or exit.I have been running the software for days being able to...
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I've had this problem with X1 v8 from the get-go. I tried rolling back video drivers, but no joy.I've updated drivers, no joy.I've used Win 7 basic, no joy.I've adjusted to 'best performance' under...
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Hello,can you give a try with the just released beta version of X1 Search 8.1.1? It contains a fix for an issue with the caption buttons under some Win7 configurations, and it may also have solved the...
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Hello,do you see the caption bar of the application? If you do, try to double-click it to un-maximize the window and see if the button returns.Alternatively, if you are using Aero thene under Windows...
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In my X1 the menu button that's supposed to be in the upper left is hidden. How do I find it?
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Hello,as I can see that you are using the 8.1.1 beta, can you check the X1.log file if there are any error messages about not being able to load Microsoft.mshtml.dll?Jogy
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Does this happen only in email?Note to other readers, so save an excursion out to the image, this is about searching for messages in Outlook.
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Hello,1. It does happen only in email.2. I've installed 8.1.1 after i had issues with 8.1 and chris advised i try the beta.where can i find the logs and how should i extract the information you need?
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hi,when do you expect the new beta with the support for the above? i really need it for work and thinking about reinstalling windows instead?
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newwork93 wrote:Hello,1. How does it make sense this works for some windows 8 users?The problem appears if you move to IE11, which happens if you upgrade from Win8 to Win8.1.If you stay on Win8,...
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Hey,Tried the IE 11 uninstall and install 10 but it says 10 is already installed - can't figure it out.Did you try this?Please let me know once the new beta is ready at work1234@gmail.comThanks a lot!I...
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