Can't Get to Online Help
Yes, still having a problem. Our company blocks certain websites it considers non-business related. For some of them the filtering mechanism allows the user to click to access it anyway. This is the...
View ArticleProblem Activating X1 V8
Error(9102) A webservice call has returned a failure.ExtendedError(5031) Unknown license extended error number.
View ArticleBug when typing search
As soon as I try to type in the search box or name box, I got an error and exit...Error Messages :"X1 as experienced a problem and may need to close""Index outside tables bounds"What can I do ?- X1...
View ArticleFeedback for Search 8.0.1
Rhonda,I just sent the log file you requested to your X1 email address. Thanks for your help./Bob
View ArticleFeedback for Search 8.0.1
SdB wrote:Hi RhondaI am getting the error message as well that the internet is not available. So I would like to send the temp file to you, but your contact info is not in the signature. Could you...
View ArticleFeedback for Search 8.0.1
Kenward wrote:Quote:SdB wrote: your contact info is not in the signatureYou need to decode this:RR at x1 dot comHere's how to do it, for "space" read . (as in "dot").For at read @.There are good...
View ArticleFeedback for Search 8.0.1
SdB wrote: your contact info is not in the signatureYou need to decode this:RR at x1 dot comHere's how to do it, for "space" read . (as in "dot").For at read @.There are good reasons for not putting...
View ArticleFeedback for Search 8.0.1
Hi RhondaI am getting the error message as well that the internet is not available. So I would like to send the temp file to you, but your contact info is not in the signature. Could you please let me...
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Feedback for Search 8.0.1
boblinthewild wrote:Trying again using your 'rr' alias.Is your email subject: error getting the latest build? can you let me know your ticket number if that is you? Your online name is different from...
View Articleendless activation problems
I got X1 running for a while but not without problems (in another thread) then it asked me to activate again but gave me an error message. I deleted the x1cl.dat fiel as advised in FAQ. Still would not...
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Uninstall-ReInstall
I'd like to re-install X11. I have no X1-ProgramFolderThey only entry I have is X1==Need to use a 3rd party uninstaller to remove X1.rgds=
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V8.01 - Proxy problems continue
csalsa wrote:I have uploaded the files as a new case. I hope it helps.I draw your attention back to "soft" versus "hard" failures. Extending the period to two weeks reduces the problem but if there is...
View ArticleV8.01 - Proxy problems continue
I have uploaded the files as a new case. I hope it helps.I draw your attention back to "soft" versus "hard" failures. Extending the period to two weeks reduces the problem but if there is no "soft"...
View ArticleV8.01 - Proxy problems continue
I'd still like to see if we can nail down what the problem is. Can you email me again with your log files after running the diagnostics utility? You shouldn't have to reinstall every 5 days because the...
View ArticleV8.01 - Proxy problems continue
I ran the installer at work behind an authenticating proxy. The installer ran, downloaded the files and correctly installed X1 V8.01. So far no problem.Today, I get a popup from X1 saying the installed...
View Articleendless activation problems
Yes you are limited to 2 activations. I have also said that in the past, meaning that it is not a secret.If you have it on more than 2 machines, you can simply deactivate one. You can send me details...
View ArticleUnable to index Outlook 2013
They there, 365 is still considered a limitation and we're working on problems associated with it. Hopefully our developer team will have more info on this before the next release.For more information...
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