How does "activation" work?
Kenward wrote:Quote:Rhonda wrote:I have talked to our lead folks and the bottom line is, we have to manage our software.So does Microsoft, so does Adobe, so does Nuance, and on and on and on. They seem...
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Kenward wrote:I'm afraid I'm not likely to continue to recommend X1 to other people while this regime is in place.And once again thank you for your feedback.
View ArticleHow does "activation" work?
Rhonda wrote:I have talked to our lead folks and the bottom line is, we have to manage our software.So does Microsoft, so does Adobe, so does Nuance, and on and on and on. They seem to achieve this...
View ArticleHow does "activation" work?
I have talked to our lead folks and the bottom line is, we have to manage our software. The previous licensing system simply did not work. We are working towards more robust methods to activate which...
View ArticleHow does "activation" work?
Oh dear. This is a disaster waiting to happen.Like Kahurangi, I travel. The Internet isn't always there.Five days is a red herring. What if X1 checked home four days ago, and I set off for a day trip...
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Hi,I use X1 at work behind a proxy and a firewall. the proxy dont allow X1 to call home. So every 5 days i must disconnect my workstation, change my network/proxy settings and connect it to my...
View ArticleHow does "activation" work?
Every five days!Consider this - I go on a writing retreat without internet connection for up to a month each year (the next one is in August), I have all my notes and research with me that I need to...
View ArticleHow does "activation" work?
Currently we do phone home every 5 days. I have sent feedback re: this to the powers that be. We are revisiting this option and this may change in a future release.I will keep you posted.
View ArticleHow does "activation" work?
Kahurangi wrote:I now find that it throws me a message that it is has to be connected to the internet each time it starts in order to confirm activation! If it isn't then it just shuts down. Surely...
View ArticleHow does "activation" work?
I am a user of X1 since 2004. Have used the beta version until recently, now X1 Search 8, and had it delete my old X1 Pro Client. Been working fine for a week or so. I now find that it throws me a...
View ArticleHow does "activation" work?
Well this is something that I can discuss with team members until we get our next release out which should hopefully solve these problems. In the meantime we are creating articles for uninstall and how...
View ArticleHow does "activation" work?
The arrival of a new way of registering and activating X1 Search raises questions that could bite users some day, if not already. So how about some answers to these questions?What happens when the...
View ArticleHow do I back up the X1 archive?
I think your best bet would be to try to recover the PST. X1 doesn't come with an email recovery option that I know of.I have never come across the complete disappearance of an Outlook PST, certainly...
View ArticleHow do I back up the X1 archive?
Something happened to Outlook where my main PST file has been lost after a reboot. I have searched the entire computer, checked backups (which unfortunately, only go back for a couple of days) and...
View ArticleCan't Get to Online Help
Are you still having this problem?I am not having any problems on either browser, please let me know. Rhonda
View ArticleCan't Get to Online Help
Tried two different browsers - IE10 and Chrome. All I get is a spinner that says "Loading". Any ideas?http://help.x1s8.com/
View ArticleMove emails from inbox to PST results in two index entries
When I move emails from my Outlook inbox to a PST, I end up with two entries in the index for each of the moved emails. Both index entries appear to point to the copy of the email in the PST (as...
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Move emails from inbox to PST results in two index entries
Can you post some screen shots showing they are both going to the same location because we are not seeing that after testing. You can also send them directly to me -- my email is in my sig below. Thanks
View ArticleMove emails from inbox to PST results in two index entries
Doesn't sound normal. Let me look into this.
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