X1 Search version 8 freezing with outlook/office 2010 as wel
I have not heard of any 2010 issues personally but I also am not often responding to our support queue. I'll be sure to ask our QA team about this. In the meantime, have you submitted diagnostics as...
View ArticleX1 Search version 8 freezing with outlook/office 2010 as wel
Version 8 is constantly freezing and/or not returning expected results for me. I have the latest version of the X1 Search 8 according to Menu|Help|Check for updates. After reviewing your thread on 2013...
View ArticleHow do I transfer X1 Desktop Search Pro
Can you login to the Support Portal? You should see the login options here.Product Support for Desktop SearchYou don't need a current support contract to get in there. When you bought X1, you probably...
View ArticleHow do I transfer X1 Desktop Search Pro
Hi, I'm running version 6.7.4, I still have my invoice and my order reference number when I bought it last year. But when I go to the "product support" page its asking me to pay for help. Is there...
View ArticleUnable to open email from search results in Outlook 2013
Check the general discussion on issues with Office 2013/365.I haven't gone down that road yet.
View ArticleUnable to open email from search results in Outlook 2013
All emails...even calendar items and notes, etc. I cannot Open, Reply, Reply All, Forwards, or Delete... (those are all the ones I tried on the upper right). It also doesn't work if I double-click on...
View ArticleUnable to open email from search results in Outlook 2013
Is it just one message, or all email?
View ArticleUnable to open email from search results in Outlook 2013
When I search for emails, I am not able to double-click on one of the resulting emails and have it open up in Outlook. It just freezes for about 30-60 seconds and then I get control back, but the email...
View ArticleIndexing cancelled
therev wrote:Thanks. Rhonda, sorry I completely missed your question - yes it means it doesn't completely index.I uninstalled X1 v8 from that machine, and installed it on another one where I had the...
View ArticleIndexing cancelled
Thanks. Rhonda, sorry I completely missed your question - yes it means it doesn't completely index.I uninstalled X1 v8 from that machine, and installed it on another one where I had the same problem...
View ArticleIndexing cancelled
From the x1 shortcut on your desktop, right click and run as administrator. I had this problem with the beta and the paid version. I was able to get it to work this way. Not sure if there was something...
View ArticleIndexing cancelled
Greetings, We are currently looking into problems that appear with some users and 2013. On the subject of your index moving to "cancelled" -- does this mean you never fully index? Regards, Rhonda
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Indexing cancelled
Hi ... I know this is something that came up in the beta testing (which I did not take part in this time, so it's a clean install of X1 Search .All Outlook indexing though switches to 'cancelled' ......
View ArticleThunderbird please
IanF wrote:Even worse, the ability to keep the old version and indexes (necessary to use my 15 years+ of emails from Thunderbird and before it Outlook Express) seems to have been eliminated.Outlook...
View ArticleThunderbird please
Seconded.Even worse, the ability to keep the old version and indexes (necessary to use my 15 years+ of emails from Thunderbird and before it Outlook Express) seems to have been eliminated.So if I even...
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Thunderbird please
Kenward, thanks for pointing out that the older version (6.7.4eu) works alongside v.8. I had the setup file for an earlier version (6.7.4df) and interestingly, it detects the "eu" version and downloads...
View ArticleUnable to connect to X1 service error
Rhonda wrote:As I mentioned, this error is a bit hard to track down and appears to happen to a very small percentage of folks. Also I think some folks are not getting that error for the same...
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Unable to connect to X1 service error
As for me, these are the settings for files.For Outlook : Outlook 2013Windows 7 x64CPU: Intel Core 2 Quad Q9550 / 2.8MHZRAM: 8GBThank you=
View ArticleUnable to connect to X1 service error
As I mentioned, this error is a bit hard to track down and appears to happen to a very small percentage of folks. Also I think some folks are not getting that error for the same reasons.Having said...
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