How does "activation" work?
We are gradually extracting from the X1 team details of how this process works. Sadly, the Help file is mute on the topic of "activation", so we have to guess what might happen in certain...
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Trajan wrote:Shame on me for not checking into this closer before I purchased.I doubt if you could have discovered this before you purchased, making the manoeuvre even more suspect.
View ArticleHow does "activation" work?
Trajan wrote:I agree with Kenward. This is ridiculous. Shame on me for not checking into this closer before I purchased. I would not have upgraded to Search 8. X1 simply is not good enough to put up...
View ArticleHow does "activation" work?
Kenward wrote:Quote:Rhonda wrote:I have talked to our lead folks and the bottom line is, we have to manage our software.So does Microsoft, so does Adobe, so does Nuance, and on and on and on. They seem...
View ArticleHow does "activation" work?
Kenward wrote:I'm afraid I'm not likely to continue to recommend X1 to other people while this regime is in place.And once again thank you for your feedback.
View ArticleHow does "activation" work?
Rhonda wrote:I have talked to our lead folks and the bottom line is, we have to manage our software.So does Microsoft, so does Adobe, so does Nuance, and on and on and on. They seem to achieve this...
View ArticleHow does "activation" work?
I have talked to our lead folks and the bottom line is, we have to manage our software. The previous licensing system simply did not work. We are working towards more robust methods to activate which...
View ArticleHow does "activation" work?
Hi,I use X1 at work behind a proxy and a firewall. the proxy dont allow X1 to call home. So every 5 days i must disconnect my workstation, change my network/proxy settings and connect it to my...
View ArticleHow does "activation" work?
Oh dear. This is a disaster waiting to happen.Like Kahurangi, I travel. The Internet isn't always there.Five days is a red herring. What if X1 checked home four days ago, and I set off for a day trip...
View ArticleHow does "activation" work?
Every five days!Consider this - I go on a writing retreat without internet connection for up to a month each year (the next one is in August), I have all my notes and research with me that I need to...
View ArticleHow does "activation" work?
Currently we do phone home every 5 days. I have sent feedback re: this to the powers that be. We are revisiting this option and this may change in a future release.I will keep you posted.
View ArticleHow does "activation" work?
Kahurangi wrote:I now find that it throws me a message that it is has to be connected to the internet each time it starts in order to confirm activation! If it isn't then it just shuts down. Surely...
View ArticleHow does "activation" work?
I am a user of X1 since 2004. Have used the beta version until recently, now X1 Search 8, and had it delete my old X1 Pro Client. Been working fine for a week or so. I now find that it throws me a...
View ArticleHow does "activation" work?
Well this is something that I can discuss with team members until we get our next release out which should hopefully solve these problems. In the meantime we are creating articles for uninstall and how...
View ArticleHow does "activation" work?
The arrival of a new way of registering and activating X1 Search raises questions that could bite users some day, if not already. So how about some answers to these questions?What happens when the...
View ArticleIndex Hidden Folders
I saw this issue raised in the 8 beta discussion but didn't see any response. Is there a way to get X1 to index hidden folders and files? I was able to do this in the previous version but not in 8.
View ArticleHow do I transfer X1 Desktop Search Pro
Which version of X1?If it is prior to Search 8, then you need to run the installation program, the one that you used to install X1 on your old laptop. If you have lost that, then you may be able to...
View ArticleHow do I transfer X1 Desktop Search Pro
Hello,Could you please tell me how to transfer my X1 Desktop Search Pro software and settings, from my old laptop to my new laptop? I recently received a new laptop at work, and would like some...
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Unable to connect to X1 service error
I too am also experiencing this problem.I've raised a Support Case (00069191) yesterday, but when I try to email X1 Support with additional information i.e. screengrab( to: customercare@x1.com), the...
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