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X1 becomes unresposive a few mins after starting

As you have premium support, I'd file an official support request.

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X1 becomes unresposive a few mins after starting

Ever since I purchased the X1 Search Client with Premium Support, it becomes unresponsive after a few minutes of starting.Thereafter, it will not start again till I do a Windows restart, and then it...

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Error messge when running X1

Maybe you should say what your operating system is, and which version.

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Error messge when running X1

I downloaded and installed the trial version of X1 but get the following message every time I open the program.The program works, but this message keeps popping up from time to time when X1 is...

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X1 Search 8.3.1.1 not saving data source options

talkingcats wrote:I also resent having to pay X1 more more money a few days after purchase to get a basic question answered.Just ask it. I have never known anyone to be turned away with real problems....

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X1 Search 8.3.1.1 not saving data source options

Hi there,Can you clarify whether the Data Sources you are setting to "Never" update have ever completed an initial scan?Once a scan is complete, the never setting should stick. However, if an initial...

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X1 Search 8.3.1.1 not saving data source options

I am getting rather frustrated with this product and am regretting having upgraded. I also resent having to pay X1 more more money a few days after purchase to get a basic question answered. Is this...

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X1 Search 8.3.1.1 not saving data source options

Hi,I am a long time user of X1 search technologies and I have just upgraded to version 8.3.1.1. The way I use X1 is to turn off all automatic indexing and just manually index at a time to suit myself....

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Large files (above 100MB) not being indexed!

mrwul wrote:a. one doesn't know when the (in this example) 80 MB has been reached - one might end up with a document that is slightly above the 100mbOne strategy for checking this would be to create a...

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Large files (above 100MB) not being indexed!

Thanks.What would be impact when this number would be increased to -say- 6, 8 or 10MB?Rather than users having to split such big documents into sizes that X1 can handle.Quite a job trying to split...

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Large files (above 100MB) not being indexed!

X1 Search 8 will index up to 2MB of total text of any given document.The maximum file size setting determines the total size of files that X1 will attempt to index. This is meant to capture documents...

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Large files (above 100MB) not being indexed!

Yes, confirm this.In the past I used to scan a lot of old documents and saved them into single PDF's (depending on the subject)Files often got as big as 300, 400MB. The biggest ones were...

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Large files (above 100MB) not being indexed!

Ha ha, I'm a translator and terminologist and have zillions of huge text files on my computer: TMX, TBX, TXT, CSV, TSV, DIC, AFF, XNL, etc. A 500 MB TMX or a 1GB text file are nothing special in my...

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Large files (above 100MB) not being indexed!

michaelbeijer wrote:What am I doing wrong?Maybe you need to give X1 a few weeks, months even, to index huge files.I suspect that the default value is much lower than 99999 MB for a good reason.What...

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Large files (above 100MB) not being indexed!

I have set my max file size for content indexing to "99999 MB". I have selected a folder of TMX files (many of them up to a GB or so in size), and set X1 to index "Everything" in the folder. I tried...

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X1 Search Index is up-to-date button

I changed nothing. It just popped up. And keeps doing it.Currently running Windows 8.1 Update.

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X1 Search Index is up-to-date button

All,Thanks for reporting this. We're looking into the issue to see if we can determine in what cases the X1 Notifcation Icon mouseover message appears in an unexpected location.Can you please note...

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X1 Search Index is up-to-date button

I find that it fades into the background if I do anything. But its ghostly presence persists.

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X1 Search Index is up-to-date button

Yes, it is. Thanks for your hint.Regards, Anselm

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X1 Search Index is up-to-date button

Is this the thing you see?X1 Discussion • View topic - 8.3.1.1 5003az x64 "All files up to date" on screen messageX1 has yet to acknowledge that it exists.I thought it was a Windows 8 "treat".

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