Outlook won't open from X1
HiI have Office 365 (32bit), Windows 8.1, X1 8.3, and have the same problem with using Outlook from X1. I followed the instructions, repaired Office, but still no way of opening, replying to an E-mail...
View ArticleOutlook won't open from X1
Hi there!If the above steps didn't help you resolve this issue then please reach out to customer care for some direct support.You can reach them...
View ArticleSharePoint 2013 - Search returns results from all SharePoint
Running X1 8.2 against SharePoint 2013.I purchased X1 for personal use at work.The issue is that a search finds results across many SharePoint Clients rather than the one I ask for.For example, the...
View ArticleSharePoint 2013 - Search returns results from all SharePoint
HI there!We've just released a new version of X1 that supports the ability to specifically target subsites by allowing you to create saved searches for them when you configure the connector.You can...
View ArticleV8 crashes when "Options..." clicked
I can't access the options menu because x1 completely crashes
View ArticleV8 crashes when "Options..." clicked
Hi andrewl786,If this still happens for you after upgrading to the latest version, 8.3, can you please open a support ticket here?http://www.x1.com/support/x1_search_submit_case.htmlYou can upgrade via...
View ArticleUnusual drive path =? X1 Mobile cannot retrieve file
I'm assuming the 'local search' means 'on a map', not on the local hard drive - but perhaps that's what you meant. -pgk
View ArticleUnusual drive path =? X1 Mobile cannot retrieve file
You might be best going through the formal support route rather than this informal (mostly user) self-support place.
View ArticleUnusual drive path =? X1 Mobile cannot retrieve file
What other information can I offer up to assist in diagnosing this?-- Ben
View ArticleUnusual drive path =? X1 Mobile cannot retrieve file
Thanks, Greg.Yes, the removable drive is plugged into my computer (and turned on) when I make the preview request from my mobile device.-- Ben
View ArticleUnusual drive path =? X1 Mobile cannot retrieve file
Hi Ben,For X1 to preview items that reside on your removable drive, we must have access to the applicable item when the preview request is made.Therefore, can you confirm, that your removable drive is...
View ArticleUnusual drive path =? X1 Mobile cannot retrieve file
I am trying out X1 Mobile Search (v1.0.9) on my iPad 2. My "source" collection is X1 (v6.7.2/4054by) running on a Windows 7 laptop.On the Win7 laptop, I have two partitions on the boot drive and two...
View Article8.3.0.5309: Connection with the x1 service has been lost
Hi,after the automatic update at 22.10.2014 i get every minute following error message, that connection to the x1 service is lost.Working with this version is not possible!With the former version,...
View ArticleX1 much slower after upgrade to 8.3
Indexing, files showing in preview pane and switching from area to area on the left pain is much much much slower. I've been messing around with virtual memory and I can't trace the change to anything...
View ArticleX1 much slower after upgrade to 8.3
Hi John,Would you mind reaching out to customer service?You can reach them here:http://www.x1.com/support/x1_search_submit_case.htmlPlease provide log files as they'll need this to diagnose.Thanks!
View ArticleX1 Search 8 and Citrix
I have been using X1 Search 8 on a desktop computer with Outlook connecting to Exchange Server over a VPN connection. My firm has now moved its network and Exchange Server to Citrix and I connect using...
View ArticleX1 Search 8 and Citrix
How much does one 1 licence cost?And can it be installed and configured from a desktop. As I mentioned, there is no chance my firm will allow to have it installed or configured on the Citrix server etc.
View ArticleX1 Search 8 and Citrix
Hi Victor,We have a Virtual Edition of X1 available for Enterprise purchase. It is certified for Citrix.For information can be found here:http://www.x1.com/products/x1_search_virtual/Thanks!
View Articlehow to tell if the email status is read or unread
thanks for that tip MK. never realised that you could actually remove the column after saving the search
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