Annoying "Buy Now" Reappearing
I am also having this issue and the Buy Now does not clear. I am running 8.1.1 build 5001bc.
View ArticleAnnoying "Buy Now" Reappearing
The 8.1.1 Beta refresh should have this problem handled. Please check in if you're still seeing this and have upgraded to the 8.1.1 beta.
View ArticleAnnoying "Buy Now" Reappearing
Hello Jogy,I have the discovered the source of the "Buy Now" reappearing. Apparently, I have a macro setup to shut down X1.exe before I do a backup. The macro than hibernates my Laptop once the backup...
View ArticleAnnoying "Buy Now" Reappearing
Hello,I did as you requested and something very strange happened... I'll explain. If I toggle off the preview (if it was showing), the "Buy Now" disappears. When I Hibernate my laptop and wake it up,...
View ArticleAnnoying "Buy Now" Reappearing
Hello,can you try to hibernate the laptop while the preview is turned off, and then see after resuming and turning on the preview what will be the behavior?We will investigate the problem and try to...
View ArticleAnnoying "Buy Now" Reappearing
Hello Again,Perhaps this happens after I take my laptop out of hibernation each morning. The "Buy Now" reappeared and I turned off the preview (which resulted in the "Buy Now" no longer being...
View ArticleAnnoying "Buy Now" Reappearing
Hello,I had to restart my laptop after an update and the "Buy Now" has disappeared. However, when it does reappear I will give your suggestion a try.Thank you,Gary
View ArticleAnnoying "Buy Now" Reappearing
Hi,when the Buy Now button is visible, can you try to change the Preview setting (from Menu->Preview) and see if it disappears,and it should not reappear if you restore the Preview setting.Jogy
View ArticleAnnoying "Buy Now" Reappearing
Hello,I really love your product, it helps me to quickly find archived and current information in lightening speed. However, I am very annoyed with the "Buy Now" button that keeps reappearing on the...
View Article"An error occured preventing installation"
This has come up here before. The trouble with the "visit the forum" message comes when you try to find relevant messages here. If you use X1 Search to check the forum, the term "error preventing...
View Article"An error occured preventing installation"
I get this message:"There was a problem during the X1 Search installation. For help resolving this error please visit our support page by clicking the link below.This installation requires that you...
View ArticleUnselected Outlook folders indexing
I'm not familiar with Exchange, but X1 picks up PST files from the Mail profiles on a PC.Is there any chance that you have a Profile in there that points to this data?
View ArticleUnselected Outlook folders indexing
I have multiple accounts set up in Outlook (Exchange), and have only selected one of them to index. However, I'm seeing items from another account that should not index (I have unselected the account...
View ArticleUnselected Outlook folders indexing
I do have a profile that points to the data, but I have it unselected in X1, so I don't think it should index. The added profile is for a shared mailbox - I need to have access to this, but I typically...
View ArticleX1 Search 8 Does Not Recognize Internal Drives
Hello,you can try to rename the FilesConfig.xml file. It might be a good idea to also backup the Files index if you do not want to lose it.Then start X1 and open the dialog for configuring the Files...
View ArticleX1 Search 8 Does Not Recognize Internal Drives
All,As a follow up to my earlier post, I found a file, "FilesConfig.xml." It shows the old partition drive letters and labels. I assume X1 did not update this file and that this file is locking the...
View ArticleX1 Search 8 Does Not Recognize Internal Drives
Kenward, Thanks for your response. You ask, "Have you been into Menu->Data Sources->Files->Options to confirm that this drive is missing?" Yes. That's what's driving me nuts.You ask (or I take...
View ArticleX1 Search 8 Does Not Recognize Internal Drives
MarkO wrote:Recognizing partitions should be something a file search program should be able to do.Indeed. This is the first report that I can remember of X1 not spotting internal drives. Which is why I...
View ArticleX1 Search 8 Does Not Recognize Internal Drives
I am running x1 Search 8.1.1. on Windows 7 64 bit. OS (C:\) and Recovery (D:\) are on a solid state drive. "My Documents," "My Photos," and "My Music" are in a partition (G:\) on a separate internal...
View Article