License activation

Hello Daniel, Scott,
I have a similar issue here ! My hard drive crashed and it seems that it will be impossible to boot again therefore I'll have issues to deactivate the licence on the previous pc.
When I enter my LicenseID & LicensePassword it says:
Activation Error
-) Error(9102) A webservice call has returned a failure.
-) ExtendedError(5013) There are no remaining activations left for this license. Talk to our sales team to purchase more licenses or with our customer support if you believe this is an error.

Any chance this can be resetted?
Thanks,
Rvdv

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