It is a permanent licence. That just means that the software keeps working. It doesn't mean that you get permanent support.
You should, though, be able to follow one of those links to support to get the software you need.
I'd forgotten about the change in the licence regime. But if your bit in the support portal says that you are entitled to that version, then ask for the serial number that will make it work.
You should, though, be able to follow one of those links to support to get the software you need.
I'd forgotten about the change in the licence regime. But if your bit in the support portal says that you are entitled to that version, then ask for the serial number that will make it work.