Hi.
I'm having problems with v8 search (plugin versions are all 8.2.1.5184).
I installed X1 around a week ago (I rebuilt my machine), and it seemed to be working OK. Then, around 3 days ago, it suddenly popped up a warning in the preview pane for most emails, along the lines of that the email had been moved. I checked, but they were still there, so no idea while the warning was there; probably a symptom of what happened next.
Now, although the previews have become available again, I'm unable to open any of them from double-clicking. I can preview them, but I can't open them, and the right-click context menu on any email is very wrong; it only contains:
ie. It seems to be showing me the Window manager context menu (ie. I get the same if I right-click on the window title bar), implying the UI context of the search results seems to be confused with the window itself.
If I highlight a search result, it does show me the preview window, and I can view / select© text from the preview window. But because the context menu is completely useless, I can't open, reply, jump to folder, or anything else, for a search result.
Note: this problem does not occur for the Documents or Files contexts - I get full right-click menu, double-click to open, etc.
I'm on current Win7 Pro SP1. Can anyone advise if this is a known bug, or how to fix?
Thanks,
Damian
I'm having problems with v8 search (plugin versions are all 8.2.1.5184).
I installed X1 around a week ago (I rebuilt my machine), and it seemed to be working OK. Then, around 3 days ago, it suddenly popped up a warning in the preview pane for most emails, along the lines of that the email had been moved. I checked, but they were still there, so no idea while the warning was there; probably a symptom of what happened next.
Now, although the previews have become available again, I'm unable to open any of them from double-clicking. I can preview them, but I can't open them, and the right-click context menu on any email is very wrong; it only contains:
- Restore
Move
Size
Minimise
Maximise
Close
ie. It seems to be showing me the Window manager context menu (ie. I get the same if I right-click on the window title bar), implying the UI context of the search results seems to be confused with the window itself.
If I highlight a search result, it does show me the preview window, and I can view / select© text from the preview window. But because the context menu is completely useless, I can't open, reply, jump to folder, or anything else, for a search result.
Note: this problem does not occur for the Documents or Files contexts - I get full right-click menu, double-click to open, etc.
I'm on current Win7 Pro SP1. Can anyone advise if this is a known bug, or how to fix?
Thanks,
Damian