X1® Professional Client Version 6.7.4
staneee wrote:X1 was installed by our IT department.That makes it their problem, unless someone at X1 takes pity on you.As you seem to be a rare victim of this attachments "disease", you might want to...
View ArticleX1® Professional Client Version 6.7.4
X1 was installed by our IT department. I don't have a personal account or any login details.Do I now need to get my IT to reinstall this?, I'm a home worker so getting IT updates is hard work and a pain.
View ArticleX1® Professional Client Version 6.7.4
If you login to Support, you should find the most recent version that your purchase permits. With luck it will include the one you need.
View ArticleX1® Professional Client Version 6.7.4
Is there a link to revert back to the older X1, I need to get X1 back up running without it crashing on attachments.
View ArticleX1® Professional Client Version 6.7.4
About says:X1 ® Professional Client Version 6.7.4 (Build 4054eu) (Created: Wed Jun 6 15:38:39 PDT 2012)I've installed beta 7 pro as a temp solution, seems to be working Ok.
View ArticleX1® Professional Client Version 6.7.4
staneee - Open your X1. Go to Help > About X1. If the version is 6.7.4 but the build number is something other than 4054eu you'll want to install the 4054eu posted by Tod earlier in this discussion:...
View ArticleX1® Professional Client Version 6.7.4
I've just upgraded to 6.7.4 and found the preview plane issue too. I've downloaded the update and clicked repair option. but this doesn't fix my issue.My preview plan issue is only with emails that...
View ArticleX1® Professional Client Version 6.7.4
Hi, Tod -- I downloaded and installed the newer ('de-bugged') version.So far so good; I tried a search for one of the emails which was making the previous version crash -- seems to be working okay...
View ArticleX1® Professional Client Version 6.7.4
rkr3,We can certainly give you a link to downgrading to 6.7.3 and if you save settings when you uninstall, you will not be required to reindex. However, we were able to pinpoint the problem last night...
View ArticleX1® Professional Client Version 6.7.4
Thanks for the reply. However, can I revert back to the previous version -- it's extremely inconvenient to keep on switching the preview pane On and Off.How do I get back to the previous version? Where...
View ArticleX1® Professional Client Version 6.7.4
rkr3 wrote:I'm having a peculiar problem after the update -- searching for CERTAIN emails causes X1 to immediately crash and exit.I finally figured out that it has something to do with the preview pane...
View ArticleX1® Professional Client Version 6.7.4
I'm having a peculiar problem after the update -- searching for CERTAIN emails causes X1 to immediately crash and exit.I finally figured out that it has something to do with the preview pane -- I did...
View ArticleX1® Professional Client Version 6.7.4
I think that's the first time a 6.x branch has told me there's an update available via auto checking.It worked great though! Updated with a few clicks and we're off and racing again.Thanks!
View ArticleX1® Professional Client Version 6.7.4
Hi all,We are pleased to announce version 6.7.4’s GA release. Below are the Features and Bug Fixes. Please note, in order to take advantage of version 6.7.4’s sharpened UI, with enhanced graphics and...
View ArticleDefault Mail Client / Won't Index Outlook 2013
Update (4/7/15 7pm EST): I deleted the Data Sources associated with Outlook and made it worse. Now all my past emails have been deleted from the index. I tried to add the Outlook data sources back and...
View ArticleDefault Mail Client / Won't Index Outlook 2013
I thought I was on the right track when I googled the error message, but it turns out that the problem normally occurs when one app is 64-bit and the other is 32-bit. In this case, as far as I can...
View ArticleDefault Mail Client / Won't Index Outlook 2013
I don't think that clashing "bitness" is an issue these days. At one stage X1 and Outlook had to be the same. When you installed X1 it checked the bitness of Outlook and installed accordingly. More...
View ArticleOutlook preview is not available
OK I have solved the problem. But only by completely uninstalling X1 Search including deleting the index and removing all settings, rebooting and re-installing v8.3.2.This is slightly irritating being...
View ArticleOutlook preview is not available
Help! I have the same problem.I am using X1 Search 8.3.2 running on Windows 7 x64 (with all latest patches), and Outlook 2010 using ms Exchange. This was not a problem in my previous version of X1...
View ArticleOutlook preview is not available
I can see the email content when I uncheck 'Store Outlook Email body in the index' under the Outlook Email Options (under Data Sources). Check it again, delete index, reindex and the message 'Outlook...
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