Unable to connect to X1 service error
mrwul wrote:maybe try:customercare1@x1.com(note the '1')Thanks mrwul - I'll try that
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Unable to connect to X1 service error
I too am also experiencing this problem.I've raised a Support Case (00069191) yesterday, but when I try to email X1 Support with additional information i.e. screengrab( to: customercare@x1.com), the...
View ArticleUnable to connect to X1 service error
I am having the exact same problem. I can't even start the program! Very disappointing.
View ArticleUnable to connect to X1 service error
I have also been a customer of X1 for a VERY long time and this version is just... bad! I can't even get the damn thing to start -up! It dies at Start-Up stating 'it cannot connect to the index...
View ArticleUnable to connect to X1 service error
Well I guess I have no support so I'll stay with version 6.7.4. I have been a customer since 2005 so this makes me feel a little unhappy. And my trial time for the new version is getting burned up.
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Unable to connect to X1 service error
I have this error at regular intervals.Frankly, I just restart and donot wonder why . . . It is a long shot only, but maybe, just maybe, it might have something to do with re-organizing, renaming...
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Unable to connect to X1 service error
I just had the same issue in a Win8 VM. I won't be guying this upgrade for a while.
View ArticleUnable to connect to X1 service error
Help please, X1 fails to start, this is the corresponding event log:Log Name: ApplicationSource: Application ErrorDate: 5/8/2013 9:02:21 AMEvent ID: 1000Task Category: (100)Level: ErrorKeywords:...
View ArticleNot finding emails that GMAIL finds
I'm trying to search for emails that contain a product I ordered from Amazon. If I search for the product name (Calm-PRT). Gmail returns the Amazon emails about the order, plus emails I sent where I...
View ArticleAuthentiucation Failed – constant messages
Those screens are long gone.I saw the same message on another PC when I had to change the password there too.Same result.It seems that X1 does not recognise the new password until you reboot. Do that...
View ArticleLicense activation
File a support request. It should get a quicker response than this (mostly) user-to-user forum.
View ArticleLicense activation
Hello Daniel, Scott,I have a similar issue here ! My hard drive crashed and it seems that it will be impossible to boot again therefore I'll have issues to deactivate the licence on the previous pc....
View ArticleLicense activation
Hi Daniel,Thank for your post.Your license is good for use on 2 separate machines, we just ask that they not be used concurrently. For example, If you have X1 installed on a desktop at work and also on...
View ArticleLicense activation
Hi all,My computer crashed, then I reinstalled the OS and X1. I didn't have the chance to deactivate first, so while I was activating, there's a message about my license limit.I search in the help but...
View ArticleAuthentiucation Failed – constant messages
That's good news. I'm surprised that the bug didn't surface sooner.That may be a sign of our sloppiness in not changing passwords often enough!
View ArticleAuthentiucation Failed – constant messages
Kenward,We've confirmed a bug in clearing the message cache after fixing your credentials. Restarting the client clears this cache.We'll fix this in the next version.Thanks!
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X1 for the Cloud
IsoQuantic wrote:It would be wonderful if X1 made a product that would index and perform searches my cloud storage on Google Drive, OneDrive, Sugarsync, or Dropbox.Yes please.But make that "and...
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