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Differences between V5.2.3 V8.2.4
Hi friends,Finally I have changed my X1 version.I have been using 5.2.3 version (year 2005) because it was the last version that worked fine with accented charactersSee: viewtopic.php?f=4&t=3376I...
View Article"Everything All" Search option not loading data
Hi there,Can you verify that you have no previous search terms inadvertently filtering the results?Just hit "Clear All" and see if that brings the results back.Thanks!
View Article"Everything All" Search option not loading data
Hi all,I am trying to use the "Everything All" search option on the left hand side of X1 8.2.4 but it will not load the data I have indexed. Every other search option when selected allows me to search...
View Article8.1 Install Error - stay connected to Internet error
Hi there!Would you mind sending me a copy of your x1setup.log file? You'll find it in c:\Users\USERNAME\AppData\Local\TempThanks!
View Article8.1 Install Error - stay connected to Internet error
Dear AllI am not using proxy.I revive below:""""There was a problem during the X1 Search installation. For help resolving this error please visit our support page by clicking the link below.This...
View Article8.1 Install Error - stay connected to Internet error
Just for the info - I was trying to install from behind proxy... after conecting directly the install suceeded.No help more help needed.
View Article8.1 Install Error - stay connected to Internet error
Hi,I'm getting exactly the same message:There was a problem during the X1 Search installation. For help resolving this error please visit our support page by clicking the link below.This installation...
View Article8.1 Install Error - stay connected to Internet error
A follow-up message to anyone who is reading this thread and is experiencing the same error - I sent the log files as requested to Rhonda she and the support team were able to sort this out and get 8.1...
View Article8.1 Install Error - stay connected to Internet error
Hi guys, Can you please send me your setup.log?Just go start -> Run -> and type in %temp% and it should take you to the temp folder. Look for startup.log and send me whatever you find to the...
View Article8.1 Install Error - stay connected to Internet error
gabelho wrote:... and I even disabled my Norton Suite to see if that would help, but to no avail.I completely turned off Windows 8 firewall as well to see if that would help.... but no luck.
View Article8.1 Install Error - stay connected to Internet error
Hello,I have been getting the same error code myself. I have contacted support, but have not received a response yet. My internet connection is 18MB/S Fiber Optic so I know that there is no problem...
View Article8.1 Install Error - stay connected to Internet error
Rhonda wrote:Are you behind a proxy?No, I'm not behind a proxy.
View Article8.1 Install Error - stay connected to Internet error
I've tried installing 8.1 several times... it downloads and appears to start working its way through the installation, but rather than success it reports the same 'An error occured preventing...
View ArticleNEAR causing X1 Service to crash
Hi Bill,As Kewnard mentioned, it would be helpful if we could get some more detail on the use case that causes this so we can try to reproduce the issue in house.1. Can you provide sample searches that...
View ArticleNEAR causing X1 Service to crash
Is this in any search? Or just a specific saved search?
View ArticleNEAR causing X1 Service to crash
Using NEAR in search causes an "X1 Connection Lost" every time I use it. Not something I've used much lately and it took me some time to realize that NEAR was the cause. It is consistent and it has...
View ArticleLicense activation
Hi Daniel,Thank for your post.Your license is good for use on 2 separate machines, we just ask that they not be used concurrently. For example, If you have X1 installed on a desktop at work and also on...
View Article8.1 Install Error - stay connected to Internet error
Dear Jerald,May I have your email address.I tried to copy/paste the file, it exceed the number of characters allowed.regards,yavuz
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