X1 8.2 upgrade breaks OutlookService
Alvinan,Can you please send me your logs as well?Specifically:c:\Users\%userprofile%\Appdata\Local\X1 Search\X1OutlookService.logc:\Users\%userprofile%\Appdata\Local\X1...
View ArticleX1 8.2 upgrade breaks OutlookService
Hi User,Thanks for your post and update.This latest version of X1 is designed to work with Outlook 32 or 64 bit, even when installed as 64 bit. Most of our users are running a 64 bit OS with 32 bit...
View ArticleX1 8.2 upgrade breaks OutlookService
The problem was identified and solved. I am using 32 bit outlook in a 64 bit machine. X1 8.2 update installed new 64bit version of X1 software instead of updating 32bit X1 software. However 32 bit...
View ArticleX1 8.2 upgrade breaks OutlookService
I'm having the exact same problem after upgrading. I also need the previous version. I cannot see any of the files indexed after I did the upgrade.
View ArticleX1 8.2 upgrade breaks OutlookService
Can anybody in X1 reply? At least, please send me 8.1 download while you are trying to solve this 8.2 problem. Thanks.
View ArticleX1 8.2 upgrade breaks OutlookService
After upgrading to X1 8.2, I got following error. Tried to fresh reinstall a few times without success. I heard my colleague also had the similar problem. No my X1 is completely useless. Can somebody...
View ArticleX1® Professional Client Version 6.7.4
poy wrote:How do I roll back to the older release without having to rebuild the index of ~10Mio files?I just uninstalled 6.7.4 and reinstalled 6.7.3. Seems to work fine.
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For about a year 6.7.3 (Build 4054dh) was stable.I upgraded to 6.7.4 (Build 4054eu) for it's advantages described above.However, I experience unexpected crashes in file search.(For certaing search...
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What I mean is that there have been few reports of this "attachment issue" with the latest build of 6.7.4. To me that suggests that it is not "unfixable" at your end. Indeed, it may be a symptom of...
View ArticleX1® Professional Client Version 6.7.4
Not sure what you mean here"As you seem to be a rare victim of this attachments "disease", you might want to get the symptoms sorted out."The issue is an X1 problem and only seen on 6.7.4. I send a new...
View ArticleX1® Professional Client Version 6.7.4
staneee wrote:X1 was installed by our IT department.That makes it their problem, unless someone at X1 takes pity on you.As you seem to be a rare victim of this attachments "disease", you might want to...
View ArticleX1® Professional Client Version 6.7.4
X1 was installed by our IT department. I don't have a personal account or any login details.Do I now need to get my IT to reinstall this?, I'm a home worker so getting IT updates is hard work and a pain.
View ArticleX1® Professional Client Version 6.7.4
If you login to Support, you should find the most recent version that your purchase permits. With luck it will include the one you need.
View ArticleX1® Professional Client Version 6.7.4
Is there a link to revert back to the older X1, I need to get X1 back up running without it crashing on attachments.
View ArticleX1® Professional Client Version 6.7.4
About says:X1 ® Professional Client Version 6.7.4 (Build 4054eu) (Created: Wed Jun 6 15:38:39 PDT 2012)I've installed beta 7 pro as a temp solution, seems to be working Ok.
View ArticleX1® Professional Client Version 6.7.4
staneee - Open your X1. Go to Help > About X1. If the version is 6.7.4 but the build number is something other than 4054eu you'll want to install the 4054eu posted by Tod earlier in this discussion:...
View ArticleX1® Professional Client Version 6.7.4
I've just upgraded to 6.7.4 and found the preview plane issue too. I've downloaded the update and clicked repair option. but this doesn't fix my issue.My preview plan issue is only with emails that...
View ArticleX1® Professional Client Version 6.7.4
Hi, Tod -- I downloaded and installed the newer ('de-bugged') version.So far so good; I tried a search for one of the emails which was making the previous version crash -- seems to be working okay...
View ArticleX1® Professional Client Version 6.7.4
rkr3,We can certainly give you a link to downgrading to 6.7.3 and if you save settings when you uninstall, you will not be required to reindex. However, we were able to pinpoint the problem last night...
View ArticleX1® Professional Client Version 6.7.4
Thanks for the reply. However, can I revert back to the previous version -- it's extremely inconvenient to keep on switching the preview pane On and Off.How do I get back to the previous version? Where...
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