"Connection with the X1 service is lost"
Hi,The default data folder under Windows 7 is C:\Users\[USERNAME]\AppData\Local\X1 Searchwhere [USERNAME] is the currently logged user.You can also try type "%LOCALAPPDATA%/X1 Search"in Windows...
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I am having the same problem, but cannot find the data folder that contains the log files. Where is this folder typically found?
View Article"Connection with the X1 service is lost"
Hi,"Connection with the X1 service is lost" usually happens when the service host crashes. In the data folder there is a subfolder "logs", in which there should be crash xml files which can help us...
View Article"Connection with the X1 service is lost"
i'm having he same problem. recently upgraded from 6.x to 8.x and cannot use x1. i'm dead in the water. as my user name indicates, i have a massive library of emails that i'm not unable to access.my...
View Article"Connection with the X1 service is lost"
Hi,I run X1 8.01 in Windows 7 x64. I obtain coinstantly the message "Connection with the X1 service is lost". Then am requested to reatrt or exit.I have been running the software for days being able to...
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Find whole word
The Find function in the preview pane is inadequate.We need a "whole word" option. For example, son delivers person as well as reason. Not good.
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Kenward wrote:OK. So changing it to Ctrl + Alt + L worked.Yesterday it worked fine with Ctrl + Alt + X. Today it is bust.Maybe it needs a daily nappy (diaper) change.
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Another day, another annoyance.As expected, X1 opened where it wanted to this morning. But the hotkey that worked last might (Ctrl + Alt + X) is broken today.Is there any reason why we are restricted...
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The new beta does not respect my positioning on my dual-monitor arrangement.Every time I restart Windows, X1 goes where it wants to, not where it was when I last left off.It also ignores my hotkey...
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Kenward wrote:The new beta does not respect my positioning on my dual-monitor arrangement.Every time I restart Windows, X1 goes where it wants to, not where it was when I last left off.If you close and...
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Kenward wrote:Another day, another annoyance.As expected, X1 opened where it wanted to this morning. But the hotkey that worked last might (Ctrl + Alt + X) is broken today.Kenward wrote:Is there any...
View ArticleTwo more bugs
Not just me then.Nothing actually seems to work here. Looks like they have abandoned us keyboard cowboys.
View ArticleTwo more bugs
I'm also getting problems with the hot key assignment. I previously had Ctrl-Alt-X assigned, but now that isn't working and when I try to use that assignment it says it is "already in use". I then...
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"Faulted State" error
I am experiencing a type of error with X1 version 8 beta 2. This screenshot is for the email scanner, but I have had it for other data types also. Any thoughts?
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How to access the menu with a shortcut key
Good question. X1 seems to have joined the lemming like rush to abandon keyboard users.This isn't just bad for mouse-phobes, but for the visually impaired community that likes to voice those commands,...
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Regarding the menu in 8.2 beta (the one with strips across it, like Chrome). What is the short-cut key for this?I believe it was Alt-x before 8.2. None of the Alt- combinations I have tried work. Also...
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Hey Victor,We're looking into the shortcuts. We should have a solution for this in the next beta build.Also, Victor- We're trying to get a better handle on the IMAP issue you reported...
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