Failed to install, starting all over again
Kenward wrote:Aha.I found that the old trick of using the temp downloads actually works this time.Find the folder in your temp directory that has the files:X1_PRO_32.msiX1_PRO_3217.cabIt will be...
View ArticleFailed to install, starting all over again
Aha.I found that the old trick of using the temp downloads actually works this time.Find the folder in your temp directory that has the files:X1_PRO_32.msiX1_PRO_3217.cabIt will be obvious from the...
View ArticleFailed to install, starting all over again
Here we go again.The new beta went through the long download process – must be a slow server at your end. It started to install, warned me to close Outlook, but sadly failed when it came to closing X1....
View ArticleFailed to install, starting all over again
Rhonda wrote:I have asked you in more than one thread for your logs so we can see what is happening with you so that you don't have to resort to "tricks".Forget about logs that will tell you about the...
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Windows update breaks X1 - again!
I am using X1 Search 8.1 on Win7-64. Yesterday I received the Microsoft monthly Windows updates and since updating X1 gives the message "Unable to connect to X1 Service: All attempts to start and...
View ArticleIs 8 compatible with X1 Mobile Connect?
On both my iPhone and iPad, when I connect with X1 Mobile Connect, I can search, but when I press the refine button, I get a message box titled "UPGRADE" and instructions to install X1 Mobile Connect...
View ArticleAnnoying "Buy Now" Reappearing
The 8.1.1 Beta refresh should have this problem handled. Please check in if you're still seeing this and have upgraded to the 8.1.1 beta.
View ArticleAnnoying "Buy Now" Reappearing
Hello Jogy,I have the discovered the source of the "Buy Now" reappearing. Apparently, I have a macro setup to shut down X1.exe before I do a backup. The macro than hibernates my Laptop once the backup...
View ArticleAnnoying "Buy Now" Reappearing
Hello,I did as you requested and something very strange happened... I'll explain. If I toggle off the preview (if it was showing), the "Buy Now" disappears. When I Hibernate my laptop and wake it up,...
View ArticleAnnoying "Buy Now" Reappearing
Hello,can you try to hibernate the laptop while the preview is turned off, and then see after resuming and turning on the preview what will be the behavior?We will investigate the problem and try to...
View ArticleAnnoying "Buy Now" Reappearing
Hello Again,Perhaps this happens after I take my laptop out of hibernation each morning. The "Buy Now" reappeared and I turned off the preview (which resulted in the "Buy Now" no longer being...
View ArticleAnnoying "Buy Now" Reappearing
Hello,I had to restart my laptop after an update and the "Buy Now" has disappeared. However, when it does reappear I will give your suggestion a try.Thank you,Gary
View ArticleAnnoying "Buy Now" Reappearing
Hi,when the Buy Now button is visible, can you try to change the Preview setting (from Menu->Preview) and see if it disappears,and it should not reappear if you restore the Preview setting.Jogy
View ArticleAnnoying "Buy Now" Reappearing
Hello,I really love your product, it helps me to quickly find archived and current information in lightening speed. However, I am very annoyed with the "Buy Now" button that keeps reappearing on the...
View ArticleSearching the body of emails
perryp91 wrote:oh dear. found it. Please ignore me.Why would anyone do that?Stuff happens.
View ArticleSearching the body of emails
oh... Then I am clearly missing something... I cannot find how to do this for love nor money, and embarrassingly enough neither can my IT department at work! I have already tried every option and...
View ArticleSearching the body of emails
I'm not sure what you mean by this.X1 already does body text searches in Outlook.I live and die by it.
View ArticleSearching the body of emails
Not sure how feasible this suggestion will be, but would it be possible to include a search facility for the body of emails? Outlook obviously has it's own search facility, but it is speed and ease of...
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