Licensing Questions

Thanks for the prompt response. I'm a little bit more confused though. Is that ten years just for you (are you a special user) or all users who purchase a license? I wouldn't have a problem with 10 years use of the software because I normally upgrade my software when Microsoft releases a new O.S. (however, I'm not touching Windows 8 ). Furthermore, this support/licensing scheme is confusing. What is the time frame for renewal? Can users simply purchase support instead of paying for the software should a future version be released that has features we simply cannot live without?

I purchased my license in 10-27-2009, than upgraded to the Pro 7 beta (and was very satisfied, because I found 6.7.x.x to be full of so many bugs). Can I purchase support for my old license and upgrade to version 8? Or do I have to purchase a full license? I wish X1 would simplify things. I do find this "call home" business somewhat problematic. I usually have access to internet via WIFI or my hotspot or on my iPhone, nevertheless there is that odd time that I do go to an area that I have no internet access whatsoever (losing the use of X1 would really upset me).

I'm nearing making a decision. However, I do have one final question. What is the refund policy of X1? I read from one of the staff from X1 that they are contemplating changing the "call home" every five days policy. If they do modify the policy, I'm on board, if they don't I would certainly want a refund.

Thank you,
Gary

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