To clarify Kenward's information just a little:
>>Control Panel
>>Mail
>>Show Profiles
What profile is shown in the default profile box? That is the profile X1 is indexing. Is it the same profile you're using in Outlook?
>>Control Panel
>>Show Profiles
What profile is shown in the default profile box? That is the profile X1 is indexing. Is it the same profile you're using in Outlook?