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Outlook preview is not available

I'm having a very confusing problem related to this. When I first start X1 (version 8.3.2.1, build 5003eb, 64 bit), Outlook preview works for all my emails. But at some point it stops working. I can't even see my "Store Outlook..." setting because when I click on Manage Data Sources, then Edit Outlook Email (the pencil icon next to it), X1 crashes. But if I go to Windows Task Manager, and click End Process on X1OutlookService32.exe *32, the window for Outlook Email Options will appear. I see that I didn't have the "Store Outlook..." box checked. I checked the box, got the warning that it will only affect new items that are indexed, and saved. However, now I can see the preview again, for all emails.

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