Cannot add Outlook PST file

raytek wrote:

Should I reinstall all of my outlook files onto Drive C:, into some specific folder that X1 is looking for? Is there a preferred C:/ path and file name convention I should use?

This should not be necessary. I have never kept PST files on drive C.

raytek wrote:

6 The Folder Selection dialog box opens, displaying a list of folders.
(At this point I see a blank window, no list, so I select "Add PST File(s)" which then shows all the pst files in my D: drive folder, so X1 has "found" my pst files somehow without me browsing to them, very nice)

It is probably just remembering where you were last time you used that function.

When you add a PST file manually, it adds a prefix to the name, something like X1 Profile ABCD1234 (past filename).

raytek wrote:

I tried adding an empty Outlook account on C: drive, letting it default to what ever Outlook chose, and it shows up in the X1 list of pst files. When I try and select this pst file on C: drive, I get the same error.

Where are you doing this? You can't add empty Outlook accounts on a drive.

I sense something jumbled in what you are doing in Outlook.

Here's how I manage PST files that are not a part of my day-to-day Outlook operation.

I go to Windows Mail and create a new Profile. SA profile has nothing to do with drives, or with PST files. At least, not at this stage.

How you create a profile depends on your version of Windows. Mail is a part of the Control Panel.

I create a profile and ignore Windows when it invites me to associate an email account with that profile. You have to press Cancel to get to this prompt.

When I have got the new profile, in Mail Setup I go to the Data Files... bit and add the PST files that are not already associated with my main mail profile.

X1 then detects the name of my extra profile and adds all of those PST files without prompting.

Then you can go into X1 and check that it has found all the stuff that you added in the Profile.

Before you do anything, you should invest8igate your main Profile in Outlook. The work out how to see what databases (PST files) it is using. X1 will see all of these. If you find that it has added PST files that you sense it is not indexing, then something else is happening.

Once again, this is getting confusing because you have thrown a query about X1 6.7 into a long running discussion about Windows 8. Your scenario is unlike that in the first question. Nor do we know what version of Windows you run. So I am really just guessing here in the basis of past experience.

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