Unable to connect to X1 service error

Help please, X1 fails to start, this is the corresponding event log:

Log Name: Application
Source: Application Error
Date: 5/8/2013 9:02:21 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: (removed)
Description:
Faulting application name: X1ServiceHost.exe, version: 1.0.0.0, time stamp: 0x518847c7
Faulting module name: MSVCR100.dll, version: 10.0.30319.1, time stamp: 0x4ba1dbbe
Exception code: 0xc0000417
Fault offset: 0x0008ae6e
Faulting process id: 0x538
Faulting application start time: 0x01ce4bf49e0dd623
Faulting application path: C:\Program Files (x86)\X1 Search\X1ServiceHost.exe
Faulting module path: C:\Program Files (x86)\X1 Search\Plugins\MSVCR100.dll
Report Id: e675d8cb-b7e7-11e2-852d-3cd92b7405dc
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-05-08T14:02:21.000000000Z" />
<EventRecordID>27442</EventRecordID>
<Channel>Application</Channel>
<Computer>removed</Computer>
<Security />
</System>
<EventData>
<Data>X1ServiceHost.exe</Data>
<Data>1.0.0.0</Data>
<Data>518847c7</Data>
<Data>MSVCR100.dll</Data>
<Data>10.0.30319.1</Data>
<Data>4ba1dbbe</Data>
<Data>c0000417</Data>
<Data>0008ae6e</Data>
<Data>538</Data>
<Data>01ce4bf49e0dd623</Data>
<Data>C:\Program Files (x86)\X1 Search\X1ServiceHost.exe</Data>
<Data>C:\Program Files (x86)\X1 Search\Plugins\MSVCR100.dll</Data>
<Data>e675d8cb-b7e7-11e2-852d-3cd92b7405dc</Data>
</EventData>
</Event>

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