Hi,
Running on Win8.1 64-bit
I'm evaluating X1 with a trial license, and I would be convinced to buy it except for one thing - the UI sometimes locks up for no reason. Part of the UI is blacked out, and it just sits there unresponsive. I can kill the process, restart, and it works for a while. But eventually when I'm using it, it locks up again, usually after 10 or so interactions. There doesn't seem to be any particular thing I'm doing when it locks up. It's locked up when I click to preview a file, when I've clicked on the options menu, etc. It just stops working for whatever reason.
Is this a known issue with a workaround or a planned fix? This is what's currently preventing me from making a purchase for obvious reasons.![Image]()
Running on Win8.1 64-bit
I'm evaluating X1 with a trial license, and I would be convinced to buy it except for one thing - the UI sometimes locks up for no reason. Part of the UI is blacked out, and it just sits there unresponsive. I can kill the process, restart, and it works for a while. But eventually when I'm using it, it locks up again, usually after 10 or so interactions. There doesn't seem to be any particular thing I'm doing when it locks up. It's locked up when I click to preview a file, when I've clicked on the options menu, etc. It just stops working for whatever reason.
Is this a known issue with a workaround or a planned fix? This is what's currently preventing me from making a purchase for obvious reasons.
