NEAR causing X1 Service to crash

Hi Bill,

As Kewnard mentioned, it would be helpful if we could get some more detail on the use case that causes this so we can try to reproduce the issue in house.

1. Can you provide sample searches that always cause the crash
2. Does this happen on all search types (Everything > All, Everything > Email, Outlook Email, Files, etc.)?

Also, could you please run our diagnostic tool shortly after producing this crash a few times? Steps are below:

1. Download: http://support.x1.com/cs/x1s_diagnostic_tool.exe
2. Double-click the downloaded "x1s_diagnostic_tool.exe" file to run (Users with UAC turned on should right-click the file and select Run as administrator)
3. A Windows Explorer window will open when the tool has finished (this may take a minute).
4. Locate the ZIP file in the newly created x1supportfiles directory, and email to me

Thanks much!

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