Hi there!
Can you submit a support case so we can work with you to get logs?
Also, have you tried a full uninstall/reinstall, without saving your settings? If not, you may want to give that a try.
You can submit a case here:
http://www.x1.com/support/x1_search_submit_case.html
Thanks!
Can you submit a support case so we can work with you to get logs?
Also, have you tried a full uninstall/reinstall, without saving your settings? If not, you may want to give that a try.
You can submit a case here:
http://www.x1.com/support/x1_search_submit_case.html
Thanks!