Try to install x1 Search 8 wih proxy

Hello,

I work in the IT team of a Company and we would like to install X1.

When we run the .exe (x1searchsetup.exe) we have this error :

"This installer requires a connection to the Internet in order to complete successfully however no connection could be made.

The most likely cause of this is due to proxy settings on your network that limits the connections that can be made.

Visit the X1 Forums for more support."

We can reach the URL http://download.x1.com/downloads/pro/x1searchsetup.xml with our Proxy

And in the fiel X1Setup.log we have :

2014-07-16T14:35:42 - Running setup application, version 183
2014-07-16T14:35:53 - Running build: (Production)
2014-07-16T14:35:53 - Initializing License Manager
2014-07-16T14:35:54 - Using IE proxy settings with CredentialCache.DefaultCredentials
2014-07-16T14:35:56 - WebException in IsUrlOK Error code: Unauthorized for Url: http://download.x1.com/downloads/pro/x1searchsetup.xml
2014-07-16T14:35:57 - System.Net.WebException: The remote server returned an error: (401) Unauthorized.
at System.Net.HttpWebRequest.GetResponse()
at BootStrapper.Utils.IsUrlOK(String url)
2014-07-16T14:35:58 - Proxy required; Looking for proxy credentials
2014-07-16T14:35:58 - DetermineCredentials Error: could not detect appropriate credentials for proxy server.
2014-07-16T14:35:58 - Attempting to access http://download.x1.com/downloads/pro/x1searchsetup.xml via cached proxy server
2014-07-16T14:35:59 - URL could not be reached via cached proxy: http ://download.x1.com/downloads/pro/x1searchsetup.xml
2014-07-16T14:35:59 - System.Net.WebException: The remote server returned an error: (401) Unauthorized.
at System.Net.HttpWebRequest.GetResponse()
at BootStrapper.Utils.IsUrlOK(String url)
2014-07-16T14:35:59 - IsOfflineBuild: False
2014-07-16T14:35:59 - GetIsApplictionInstalled: No Uninstall key in HKCU
2014-07-16T14:35:59 - Problem while initializing settings
2014-07-16T14:35:59 - System.NullReferenceException: Object reference not set to an instance of an object.
at BootStrapper.Settings.InitializeInstallDir()
at BootStrapper.Settings..ctor(Boolean doErrorChecking, String msiParams, String installBuildVer, Boolean isInternetUp, DownloadSource ds)
2014-07-16T14:35:59 - Checking proxy for: http://www.google.com/
2014-07-16T14:35:59 - Proxy return uri: http://sogetoile.arpege.socgen:8080/
2014-07-16T14:35:59 - Proxy settings are required!
2014-07-16T14:36:02 - Error code: 10006
2014-07-16T14:36:02 - Error code: 10006
2014-07-16T14:36:02 - Error code: 10006

Can you help us ?

Thanks

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