Licence transfer how to?

PPX1 - Let me see if I can help a little here.

In the history of X1 we've used 3 activation or registration formats:

-6.2.3 and older products used a 13 digit code with a format of nnnn-nnnnn-nnnn
-6.2.4 through 6.7.4 use a 16 digit code with a format of nnnn-nnnn-nnnn-nnnn
- Search 8 uses the new LicenseID and License Password format which has a license ID of 5 numeric characters and a Password of 6 numeric characters.

To my knowledge X1 has never had a 7 digit activation or registration format.

As for transferring your product, if your using version 6.7.4 or older follow these steps:
http://help.x1.com/entries/21086982-Tra ... to-Another

For Search 8 use these steps:
http://help.x1.com/entries/23780556-How ... r-machine-

If none of the above is helpful please submit a support case: http://www.x1.com/support/x1_search_submit_case.html

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