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Cannot add Outlook PST file

This is the confusing situation as everything looks fine when I examine my Outlook profile) yes I am using Outlook and only have one profile). But I still get this error every single time.

Is it possible that X1 already is aware of this profile and does not require that I try to add a profile? If that is the case then the error message would be more appropriate "… That profile is already being used…".

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