$ 0 0 brainstewn wrote:Please help me understand how best to address this issue without paying for premium support. I just bought the product less than 30 days ago and feel I should get a modicum of support for at least 90 days.Don't worry. X1 doesn't usually ask for money to fix things. In any case, you do get support.Product Support for Desktop SearchQuote:New customers get a 90 day trial of premium support when they buy a product.