8.2 supposed IMAP improvements

I am happy to provide information to X1 about this, but the last go-around with trying to get support, X1 clearly indicated that running X1 in a virtual machine is NOT supported. In essence the last message I received from X1 when requesting support was: if running X1 in a virtual machine works: fine; if not or slowly etc: tough, you are on your own.

For me, it makes little difference whether the scanning is occurring all the time or not for the IMAP accounts. What the real problem is that X1 is continually running at 100% of CPU. My only comparison is with a competitor (Copernic Desktop Search) which appears to be scanning all the time but does not consume 100% of CPU. If it had a couple of features that X1 has which Copernic does not then I would be using that program rather than X1.

Specific replies:

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From your description, it sounds like the initial indexing cycle of your IMAP(s) account(s) may never complete successfully(?).

Under 8.1.1 the initial indexing cycle did complete.

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Or, does the initial scan complete, but subsequent (incremental) scans commence in advance of the 60 minute schedule? X1 connectors are designed to operate in the following manner. If you are observing behavior different from this, we'd be very interested to hear the details, and to review a set of x1 logs.

Under 8.1 I set the 60 minutes schedule time, because subsequent (incremental) scans for each of the 4 IMAP accounts would not always complete within 60 minutes. Now under 8.2, the schedule for (incremental) scans is still scheduled at 60 minutes, as soon as one of the scans completes for 1 of the 4 IMAP accounts, another starts. IE they never stop, or rather after closely watching the window showing the progress of the various accounts/outlook/files, scanning does actually complete for the IMAP accounts, but then almost immediately (i.e. in less than 1 minute) starts again.

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- when adding a new account, on the last page when showing the folders, also the number of messages in each folder is shown. Is there a folder with more than 1000 messages?

All of the IMAP accounts have more than 1000 messages (one over 8000, another almost 3000, the third around 1500, the 4th around 3500).

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- during indexing, you can check the progress of the scanner either in the status popup in the lower right corner, or in the data sources dialog - there is a tooltip that shows detailed information in the format "Processing item x of y in folder FOLDERNAME" - you can check that information to monitor the progress and check whether it really starts from scratch in each folder.

After observation, it appears when the scheduled scanning takes place the strip under the name of each account does not start from the beginning.

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- there is a logic that of a folder has more than 1000 items, indexing of that folder will stop, the scanner will move onto next folder(s) and accounts, and when they finish, it will immediately return to the unfinished folder and continue where it dropped of. Is it possible that you are experiencing that situation?

Could be (but then I do not know the internal workings of X1.

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Also, if you are observing that the IMAP scanner(s) are consuming a lot of CPU &/or memory resource, could you please share your system specs (number of CPUs, RAM, OS & bitness)?

Spec:


Running under vmWare Fusion 5.0 on



From vmWare Fusion setup:

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