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enriquem wrote:I have exactly he same problem as many users described it above.

I erased the saved searches folder. Same error.

Running manually X1ServiceHost.exe, the service closes by itself, I do not know if terminates normally or crashes. I do not know whether there is a log

Thanks.

Enrique


Hello,

The default data folder is located at "C:\Users\<USERNAME>\AppData\Local\X1 Search"
there is a subfolder named "logs". In it there should be the crash.xml files, you can open the most recent one and post it's contents here.

Also you can submit a support case and provide us with more diagnostic information:
http://www.x1.com/support/x1_search_submit_case.html

Jogy

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