> "Magazines do not need to be trusted"
Sorry that came out wrong. I was meaning trust in a more physical/functionality sense. Yes one needs to trust the content of a magazine, otherwise why buy it?
Surely there isn't much of a learning curve with buying a magazine. Surely one is not *investing* in a magazine in the same way? One might buy a magazine subscription for say 1 year but that's pretty much it. On day one you can quickly find and read all the good stuff and away you go.
What I meant was that when I install some software I am trusting it at an altogether different level: I am trusting it not to contain spyware and not to contain viruses. (and having just been on the receiving end of a severe malware attack that was spoke with feeling). When investing my money and more importantly my *time* (another form of money that normally costs far than the purchase cost itself!) in learning my way around a bit of software, I am very much hoping that this will serve me well over a long period of time, hopefully several years. I want tools that are useful and easy to use. And I want them to help me maintain a competitive advantage. I do NOT want to feel like a complete mug a couple of years down stream when it transpires that everyone else is using something (particularly if it is something else that is free!) that works very much better than the utility that I paid for. I am no hardcore techie geek. I am in business. I want tools that I can get in and get out and which are useful and which make me more efficient once I have learnt them.
Btw, I cant remember the details but a couple of years ago I spent some time trying to get their next beta to run only to be told that they had abandoned it completely. I guess these things happen but to be honest that left a bad feeling in the mouth and I stopped using their X1 as much as I could after that.
Now, in the event the good people at X1 have already given me the upgrade for free, and I thank them for that. My point in carrying on here is to try and help them. And I still just don't get it. Why in the world would you not give at least a small discount to your previous customers - particularly for a tool like X1 which is quite likely to be something which they use every day and which they have therefore spent a total of many, many hours using?
Sorry that came out wrong. I was meaning trust in a more physical/functionality sense. Yes one needs to trust the content of a magazine, otherwise why buy it?
Surely there isn't much of a learning curve with buying a magazine. Surely one is not *investing* in a magazine in the same way? One might buy a magazine subscription for say 1 year but that's pretty much it. On day one you can quickly find and read all the good stuff and away you go.
What I meant was that when I install some software I am trusting it at an altogether different level: I am trusting it not to contain spyware and not to contain viruses. (and having just been on the receiving end of a severe malware attack that was spoke with feeling). When investing my money and more importantly my *time* (another form of money that normally costs far than the purchase cost itself!) in learning my way around a bit of software, I am very much hoping that this will serve me well over a long period of time, hopefully several years. I want tools that are useful and easy to use. And I want them to help me maintain a competitive advantage. I do NOT want to feel like a complete mug a couple of years down stream when it transpires that everyone else is using something (particularly if it is something else that is free!) that works very much better than the utility that I paid for. I am no hardcore techie geek. I am in business. I want tools that I can get in and get out and which are useful and which make me more efficient once I have learnt them.
Btw, I cant remember the details but a couple of years ago I spent some time trying to get their next beta to run only to be told that they had abandoned it completely. I guess these things happen but to be honest that left a bad feeling in the mouth and I stopped using their X1 as much as I could after that.
Now, in the event the good people at X1 have already given me the upgrade for free, and I thank them for that. My point in carrying on here is to try and help them. And I still just don't get it. Why in the world would you not give at least a small discount to your previous customers - particularly for a tool like X1 which is quite likely to be something which they use every day and which they have therefore spent a total of many, many hours using?
