I have talked to our lead folks and the bottom line is, we have to manage our software. The previous licensing system simply did not work.
We are working towards more robust methods to activate which may include modifying the phone home piece as I mentioned earlier. Prior to the May 7th release, we built in a system which we felt would work for the the majority of x1 users. We planned on building it out based on feedback. We also realize that a faction of our users never have ANY internet connectivity and need to deal with that aspect as well.
As the "phone home" system stands today, it allows for better monitoring, as well as provides users a simpler mechanism to "deactivate" machines they do not want to use anymore (i.e.-you have already downloaded X1 on your desktop and laptop, then trade out your laptop). With the phone home, you are connected to the internet to "turn off" the machine you no longer need. Another example is (for instance) if a person waits until the last minute to renew the license. Without some ability to phone home, we cannot update the license file to reflect the renewal. Additionally, if you want to double your licenses, from here we are able to manage that.
We realize this works for some and not all and have not found the correct balance as of yet but we do want to hear from you. This forum has gone a long way in informing our future decisions.
Thank you for your patience. We are working toward a new solution.
We are working towards more robust methods to activate which may include modifying the phone home piece as I mentioned earlier. Prior to the May 7th release, we built in a system which we felt would work for the the majority of x1 users. We planned on building it out based on feedback. We also realize that a faction of our users never have ANY internet connectivity and need to deal with that aspect as well.
As the "phone home" system stands today, it allows for better monitoring, as well as provides users a simpler mechanism to "deactivate" machines they do not want to use anymore (i.e.-you have already downloaded X1 on your desktop and laptop, then trade out your laptop). With the phone home, you are connected to the internet to "turn off" the machine you no longer need. Another example is (for instance) if a person waits until the last minute to renew the license. Without some ability to phone home, we cannot update the license file to reflect the renewal. Additionally, if you want to double your licenses, from here we are able to manage that.
We realize this works for some and not all and have not found the correct balance as of yet but we do want to hear from you. This forum has gone a long way in informing our future decisions.
Thank you for your patience. We are working toward a new solution.